LUTHERAN SERVICES - Zion Reviews, Photos & Availability | Caring Co
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LUTHERAN SERVICES - Zion

· 24 Union Street Nundah 4012 QLD

Residential aged care at LUTHERAN SERVICES - Zion in Nundah, Queensland

  • Permanent
  • Respite
  • Dementia
  • About our home

    Zion Aged Care is an established facility in Nundah, providing personalized care for residents with options for single or double ensuite rooms, including accommodations tailored for couples. The facility features lounges, dining areas, craft rooms, BBQ spaces, gardens, and communal entertainment lounges with TV and games. Key amenities include adjustable beds, dementia care, health services, a library, and access to hairdressers and healthcare professionals. Residents can enjoy daily outings, shopping trips via the village bus, and art classes. Overall, Zion Aged Care focuses on enhancing the quality of life and wellbeing of its residents.

    • Onsite hairdresser
    • Gardens
    • Transport
    • Organised activities
    • Nearby shops

    LUTHERAN SERVICES - Zion Rating

    Based on resident reviews and Government service audits.

    8.2
    Overall Score
    198
    Staffing Minutes
    3 Year Accreditation

    LUTHERAN SERVICES - Zion Reviews

    9.1· Recommended by 100% residents

    Categories

    Staff9.1
    91%
    Home8.8
    88%
    Independence9.6
    96%
    Food8.1
    81%
    Kindness9.2
    92%
    Safety9.5
    95%

    The Residents Experience rating shows what current residents at LUTHERAN SERVICES - Zion think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Dana Flannery
    Dana Flannery
     · 25/04/2019

    While my gran was relatively happy here and the support staff are lovely, there were a few times I had concerns about the level of care she received. I found her once calling for help from the bathroom and there were some medical issues that weren't addressed in a timely manner. I do however feel that the junior staff made her very happy. She very much enjoyed the frequent visits and chats by the young staff and despite not being especially interested in the other residents, didn't appear to feel lonely.

    Stephen Beckett
    Stephen Beckett
     · 02/03/2019

    This place is great and marvellous when visiting,the inside is tidy and nice decor. Even a reception as well. Just sign in then sign oyt The phone Number is in directory, or 1223 situared in Nundah.

    A. M
    A. M
     · 29/01/2019

    Staff here really take such great care of my grandmother and each person has a genuine interest in her well being. It makes it easier to know that she is being cared for and loved while all of her family are not able to be by her side

    Fidel Carmona
    Fidel Carmona
     · 03/03/2018

    I'm glad to see the elders are being treated fairly in this retirement village. Sadly, I only wish I could say that the owner/managemnet of this village treat and extend that kindness to their neighbours also. I have rented the property on 2/40 Union street throughout 3 years. Within the first two weeks I moved in I came to realise that there was living mould beneath the old carpets in both the living room as well as in the toilets. I called up the realestate and recieved the landlord's number of this village - I briefly summed up the situation asking if maybe she could get the mould removed - when she practically screamed at me saying "how did you get my number!" and it soon become pretty clean she did not even want to know me apart from of course when she recieved my weekly rent. The next day I recieved a notice to leave, which they retracted after I called up the realestate and said well, I guess don't worry about the mould. At the time I moved in I had just lost my job and I did not have the means to move out. For the last 2 years I've been working with Uber, which also weren't really giving me enough to afford moving out. Only last month when I got a job with the counsel - did I finally get the opportunity to move. While I lived there - the lawn initially belonging to the property got made into a carpark (without informing me or a rent reduction). Furthermore, the tree giving me a bit of privacy got cut at 6' oclock in the morning one day (again - I was not informed). Furthermore, nothing was ever maintained inside or outside the property and the mould in the asbestos walls had grown into a serious health hazard even though I had myself tried to get rid of it a few times. To top it of - when the new construction started across the street (again I had not been notified of this) I woke up one morning to see 4 pretty permanent workers toilets planted practically in my backyard - for the workers on site. For the way I've been treated and the way my health has suffered - I have never been offered a cent of compensation. The Bible said and it still is true: You shall treat your neighbour like you would treat yourself - sadly this practice appears elusive to the catholic church - at least when it comes to earning money. If I hadn't been able to move out they would have made me sign another 12 months lease - nothing less - without even considering the circumstance. I was informed by the real estate that they still are trying to rent it out for the same $240 a week I have been charged weekly during the three years I lived there. I hope no one is desperate enough to rent that place - but if someone else ends up getting trapped there - may God be with them.

    Joel Rashidi
    Joel Rashidi
     · 29/11/2016

    This is where i am working with Good management and good staff. Since i came to Australia the best people I never seen in my life are at LCC. Hope god is with them a Thank you so much

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    LUTHERAN SERVICES - Zion supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Frangipani and SageSingle room + ensuite
    $115.34 Daily
    Freesia CircuitSingle room + ensuite
    $126.88 Daily
    Frangipani and Sage refurbishedSingle room + ensuite
    $115.34 Daily
    Gardenia LaneSingle room + shared bathroom
    $103.81 Daily
    Saffron BoulevardSingle room + ensuite
    $126.88 Daily

    About the Staff

    198
    198 mins
    All Care Staff
    41 mins
    Registered Nurse

    Residents at LUTHERAN SERVICES - Zion on average received 198 minutes of total daily care (102% target) from a combination of support workers, enrolled and registered nurses. In December 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Lutheran Church of Australia Queensland District
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 30051602996

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    24 Union Street Nundah 4012 QLD

    Questions

    What is the ACQSC star rating of LUTHERAN SERVICES - Zion?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at LUTHERAN SERVICES - Zion?

    LUTHERAN SERVICES - Zion has 5 different types of rooms which range in price between $450,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 15 February 2025