The aged care home is equipped with numerous amenities such as lounge areas, a dining room, cinema, chapel, café, hair salon, library, internet access, BBQ area, gym equipment, and a piano. Entertainment options include large screen TVs in common areas. Rooms are fitted with lifter tracks to aid mobility and specially designed bathrooms to enhance safety with non-slip floors, vanities, shower chairs, and commodes.
Waratah Wing provides a secure environment tailored for residents with dementia. Comprehensive care services include speech pathology and a pain clinic. A variety of recreational activities are also available, including arts and crafts, card games, concerts, puppet therapy, bingo, and gardening. Dining areas are conveniently located near resident rooms.
Maroba Rating
Based on resident reviews and Government service audits.
Categories
The Residents Experience rating shows what current residents at Maroba think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
First Aged Care facility I’ve worked in that actually is Person Centred, ensuring all their residents are enjoying their time and providing a place for all to feel welcomed.
Maroba exceeded all expectations in every way as they cared for my Dad. On his first day there he said, "I feel like someone really important!" And that feeling continued. Many of the staff seemed to genuinely love him. He was treated with dignity and respect. All efforts were made to include him in social events. Highly recommended.
My mother has been a resident at for almost 2 years and she is very happy here. She is cared for with sincerity and love. The staff are all to be commended. I as a Newcastle Photographer recently donated a huge 1.5m Framed image of the Nobbys Head Landmark with words on it thanking the staff for all the care and love they bestow upon my mother and all the residents here at Maroba. My mind is at ease knowing mum is beautifuuly cared for.
Our family is extremely satisfied with the care and attention given to our Mum in the dementia wing of Maroba. ANNETTE has to be commended for going above and beyond what is expected. Our thanks to all. Bless you !!
The food isn't great, but that's par for the course. For some years we had constant problems with late medication and insufficient attention given to medical needs. That seems to have improved in the last six months. In the past when there was something wrong our family members had to make all the phone calls to GPs to get it fixed, sometimes taking hours out of the day when it should be the staff's responsibility to fix it. This also seems to have improved in the last six months. They clearly suffer from an industry problem where nursing homes look after the elderly but stable, hospitals look after the elderly seriously ill, but no one looks after elderly patients with chronic illness who need regular medical adjustments to their care but not enough for hospitalisation.
$320,000 - $700,000 · 155 rooms · Concessional residents welcome
Standard Suites (Shared Room + Shared Bathroom) | 2 | Shared | Average size of 34 sqm | |
Superior Suite (Single Room + Ensuite) | 1 | Ensuite | Average 28-33 square metres | |
Deluxe Suites (Single Room + Ensuite) | 1 | Ensuite | Average size of 25-27 sqm | |
Standard Suites (Single Room + Ensuite) | 1 | Ensuite | Average 22-24sqm | |
Standard Plus Sutie | 1 | Ensuite | 22-24m2 |
Types of staff employed
The average resident at Maroba received 199 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 101% of their daily total care target of 197 minutes set by the Australian government based on the unique needs of their residents.
About the operator
Safety Checks
What is the ACQSC star rating of Maroba?
Maroba has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Maroba?
Maroba has 5 different types of rooms which range in price between $320,000 and $700,000 maximum refundable accomodation deposit.
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