Mekong Cairnlea Vietnamese Aged Care Reviews, Photos & Availability | Caring Co
Australia > Victoria

Mekong Cairnlea Vietnamese Aged Care

· 133 Cairnlea Drive Cairnlea 3023 VIC

Residential aged care at Mekong Cairnlea Vietnamese Aged Care in Cairnlea, Victoria

  • Permanent
  • Respite
  • About the home

    Mekong Cairnlea Vietnamese Aged Care is designed to cater specifically to Vietnamese elderly residents, offering culturally attuned care, services, and meals. The facility includes diverse common areas such as two dining spaces, four lounges with scenic views, activity rooms, a chapel, a BBQ area, beauty salon, and courtyards for outdoor engagement.

    A dedicated Lifestyle team facilitates a variety of activities like music, arts and crafts, gardening, and a men's club, with residents encouraged to suggest additional programs. The home provides escort services for external medical appointments and offers laundry labeling, both at additional costs.

    • Onsite chapel
    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Organised activities

    Top Rated Home in Cairnlea

    One of the top homes in Cairnlea according to residents and Government service audits.

    9.7
    Overall Score
    218
    Staffing Minutes
    3 Year Accreditation

    Mekong Cairnlea Vietnamese Aged Care Reviews

    9.3· Recommended by 100% residents

    Categories

    Staff9.5
    95%
    Home9.0
    90%
    Independence9.2
    92%
    Food8.7
    87%
    Kindness10.0
    100%
    Safety9.4
    94%

    The Residents Experience rating shows what current residents at Mekong Cairnlea Vietnamese Aged Care think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Linh Premoselli
    Linh Premoselli
     · 06/09/2022

    A very nice place to have your loved one there. The place is very clean with high standards of infection control. Staff are very caring, respectful and compassionate. My dad was there for more than 4 years and he was happy & very well looked after. I work in health care & have had great comments from ambulance staff of how clean this facility is. Anywhere my Dad went for procedures, I always get comments of how clean Mekong Cairnlea kept my dad. The last few days of my dad's life there was greatly appreciated to see how the staff treated my dad & our family with dignity & respect. We sincerely thank you for all your care. Please keep up the great work Mekong Cairnlea Staff.

    Phu Quy Truong
    Phu Quy Truong
     · 27/01/2021

    Newly built facility kept clean, high standards of infection control, staff are nice and compassionate, my mum is well looked after, she is quite happy to be there. I don't know why it was scored low stars in reviews.

    Dave R
    Dave R
     · 30/09/2020

    The aged services provided at Mekong are of a high quality. The residents who reside at the service are treated with dignity and respect. Staff are compassionate, caring and professional.

    Memphis Stone
    Memphis Stone
     · 26/08/2020

    Dishonest staff, when my grandma pass, her jewelry (heirloom necklace), mobile phone and cash on her was removed. Dont know how you ppl live with yourself.

    Rachel
    Rachel
     · 08/10/2019

    Seems like a good aged care facility, but the thing that bothered me is the patient's privacy. They need to be reminded to maintain the patient's privacy. Came into the facility to visit my grandma and the PCA casually pulled down my grandma's pants abit to check and honestly my family was shocked when she did that infront of us. I get that you have a job to do but do remember that there are people around and the patient may be flustered when you do that around other people, which you could of waited when she walked to her room and then do that.

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Master 3Single room + ensuite
    $350,000
    Master 1Single room + ensuite
    $525,000
    Master 2Single room + ensuite
    $400,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Mekong Cairnlea Vietnamese Aged Care supports eligible government funded residents with subsidised fees.

    About the Staff

    218
    218 mins
    All Care Staff
    51 mins
    Registered Nurse

    Residents at Mekong Cairnlea Vietnamese Aged Care on average received 218 minutes of total daily care (94% target) from a combination of support workers, enrolled and registered nurses. In September 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Indochinese Elderly Refugees Association Victoria Inc
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 32993506954

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    133 Cairnlea Drive Cairnlea 3023 VIC

    Questions

    What is the ACQSC star rating of Mekong Cairnlea Vietnamese Aged Care?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Mekong Cairnlea Vietnamese Aged Care?

    Mekong Cairnlea Vietnamese Aged Care has 3 different types of rooms which range in price between $350,000 and $525,000 maximum refundable accommodation deposit.

    Updated: 26 October 2024