Menarock LIFE Heathmont Reviews, Photos & Availability | Caring Co
Australia > Victoria

Menarock LIFE Heathmont

· 27-29 The Greenway Heathmont 3135 VIC

Residential aged care at Menarock LIFE Heathmont in Heathmont, Victoria

  • Permanent
  • Respite
  • About the home

    • Gardens
    • Outdoor courtyard
    • Organised activities

    Top Rated Home in Heathmont

    One of the top homes in Heathmont according to residents and Government service audits.

    9.3
    Overall Score
    188
    Staffing Minutes
    3 Year Accreditation

    Menarock LIFE Heathmont Reviews

    8.1· Recommended by 92% residents

    Categories

    Staff8.3
    83%
    Home7.9
    79%
    Independence7.7
    77%
    Food6.9
    69%
    Kindness8.9
    89%
    Safety8.9
    89%

    The Residents Experience rating shows what current residents at Menarock LIFE Heathmont think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Fred Holmes
    Fred Holmes
     · 16/10/2019

    I did not know of the sanctions in place when I placed my mother in care at Greenway Gardens. After reading some reviews, believe me, I felt for the victims, the only way to describe those in care there at the time. I have been absolutely delighted with the new Greenway. All who work there are VERY friendly and cannot do enough to help with any requests not only from the residents but also their families. The help given to residents with entertainment and outings are to be commended. The medical staff keep me up to date as to the health of my mother so we can at our choice, obtain the appropriate medical care for her. My wife and I have had a few meals at Greenway with my mother and they are very tasty and the desserts to want more for. Mother is very happy and as I, feel like it is just like one big happy family. Keep up the great work all who help to generate happiness and peace of mind for the residents and also their families.

    Natasha Emily
    Natasha Emily
     · 14/12/2018

    Horrible place. At the start it seems good. But after video footage of what they did to my grandpa it’s makes me so sick and sad knowing my kind grandpa got treated so bad. He was told to piss in his bed, wouldn’t clean him up. Then pushed his legs down when he tried to get up. They wouldn’t give him drinks he would be begging for a drink and the nurse would tell him to shut the F up. And so much more! The worst thing is the nurse is still working there. I feel bad for all the elderly people in this home. I couldn’t imagine what he was thinking before he died make me so sad RIP

    Josie Layton
    Josie Layton
     · 13/02/2018

    I've had the privilege of doing some work with these people, and they are lovely. A beautiful group of people who take aged care very seriously and do their job well. Highly recommend for anyone who's considering taking their loved one there.

    Maria Ngo
    Maria Ngo
     · 03/05/2016

    Top notch place. Lovely friendly staff who know the residents. Beautiful outdoor greenery visible through open windows. Chirping birds add to the natural bushland feel. Courtyard to sit in. Lots of small nooks for receiving visitors and fix yourself a cuppa at the same time.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Menarock LIFE Heathmont supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    PlatinumSingle room + ensuite
    $103.32 Daily
    SilverSingle room + shared bathroom
    $91.84 Daily

    About the Staff

    188
    188 mins
    All Care Staff
    42 mins
    Registered Nurse

    Residents at Menarock LIFE Heathmont on average received 188 minutes of total daily care (94% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Menarock Aged Care Services (Victoria) Pty Ltd
    • Is Commonwealth government subsidised
    • ABN: 38175160217

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    27-29 The Greenway Heathmont 3135 VIC

    Questions

    What is the ACQSC star rating of Menarock LIFE Heathmont?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Menarock LIFE Heathmont?

    Menarock LIFE Heathmont has 2 different types of rooms which range in price between $400,000 and $450,000 maximum refundable accommodation deposit.

    Updated: 30 November 2024