Residential aged care at Mercy Community in Nudgee, Queensland
About our home
The aged care home on Queens Road, Nudgee, provides a single-level facility with divisions of 18-19 residents per wing. Each wing is equipped with air-conditioned communal areas including lounge and dining rooms, an activity and reflection room, and a kitchenette.
Outdoors, the facility offers landscaped gardens, sensory courtyards, an outdoor pergola, and a raised garden area for recreational activities. High-quality floor coverings are installed throughout the premise, and safety is emphasized with CCTV and direct-dial telephones in each room. Managed by Mercy Community - Aged Care Services, the home supports its residents with pastoral staff, psychologists, organised outings, and volunteer opportunities, ensuring a supportive and engaging environment.
- Onsite chapel
- Gardens
- Outdoor courtyard
- Specialised allied health services
- Organised activities
- Transport
Top Rated Home in Nudgee
One of the top homes in Nudgee according to residents and Government service audits.
3 Year AccreditationMercy Community Reviews
Categories
The Residents Experience rating shows what current residents at Mercy Community think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
They do heaps to help the vulnerable anf needy in the community
This was the worst company you could use. They stole my funding and stuffed me around. I couldn't get onto the main office to put in a complaint about my provider. And they kept charging me after I left this company services for months without me knowing and acted dumb about it and had to contact the NDIA to cut them off from my funding when they weren’t doing anything for me. Highway robbery!!!! They should be in prison!!! Hard to work with and harder to get them to listen but impossible for them to help you. Very poor effort and would take them around 9-10 days to return a message or a call. You would have better luck getting the three blind mice to fly a black hark helicopter to pick up my subway. Not happy at all with the service. Mercy show some mercy and stop stealing funding from people without there knowledge. Your should be helping us. 8/11/22
Just went there for a re-visit as we used to work there.
Excellent place to work
Rooms & Pricing
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Mercy Community supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
About the Staff
Residents at Mercy Community on average received 213 minutes of total daily care (104% target) from a combination of support workers, enrolled and registered nurses. In December 2024, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by Mercy Community Services SEQ Limited
- Is Commonwealth government subsidised
- ABN: 51166477318
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
131 Queens Road Nudgee 4014 QLDQuestions
What is the ACQSC star rating of Mercy Community?
This home has an overall ACQSC star rating of Good.
What is the price range of residential aged care at Mercy Community?
Mercy Community has 5 different types of rooms which range in price between $440,000 and $700,000 maximum refundable accommodation deposit.
Updated: 15 February 2025
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