Mercy Place Mandurah Reviews, Photos & Availability | Caring Co
Australia > Western Australia

Mercy Place Mandurah

· 1 Hungerford Avenue Halls Head 6210 Wa

Residential aged care at Mercy Place Mandurah in Halls Head, Western Australia

  • Permanent
  • Respite
  • Dementia
  • About the home

    Mercy Place Mandurah is an aged care home providing a combination of comfort and modern facilities. The home includes large dining rooms, recreational spaces and cosy areas adorned with premium furniture and décor. It also features landscaped gardens and an on-site hair salon.

    Residents can participate in a variety of activities including crafts, church services, outings, group exercises, and musical performances. Situated near the Mandurah foreshore, beaches, canals, and the town center, the location supports an active lifestyle. Mercy Place Mandurah offers pastoral care to all faiths and cultures, and a promotional offer of two weeks free respite care with a three-week booking, valid until 31st July 2021 with certain conditions.

    • Near to beach
    • Gardens
    • Onsite hairdresser
    • Organised activities

    Mercy Place Mandurah Rating

    Based on resident reviews and Government service audits.

    7.6
    Overall Score
    208
    Staffing Minutes
    3 Year Accreditation

    Mercy Place Mandurah Reviews

    8.3· Recommended by 79% residents

    Categories

    Staff8.3
    83%
    Home8.1
    81%
    Independence8.8
    88%
    Food6.4
    64%
    Kindness9.8
    98%
    Safety9.7
    97%

    The Residents Experience rating shows what current residents at Mercy Place Mandurah think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Marylin Forbes
    Marylin Forbes
     · 06/02/2020

    Peaceful and exceptionally convenient.

    Pamela Bremner
    Pamela Bremner
     · 22/11/2019

    Both my parents are now being well cared for in this nursing facility. Recent refurbishments have been a great improvement to the overall ambience and we love the homely feel. The staff are amazing, friendly and most welcoming. Naturally in some circumstances not all needs are met in a timely manner however every due consideration is made as best as individuals can. There are always lots of daily activities such as bingo, exercising routines, quiz afternoons. Pets are allowed in special circumstances and there is a bird cage with budgies and occasionally pets are bought in for interaction with patients. The meals have improved of late with most dietary requirements being well catered for, however once again in some circumstances not all are completely satisfied at all times but all due consideration is made. The small internal atriums and roomy courtyards make for great outlooks within the complex and we have hardly ever noticed urine smells when visiting. Overall we are extremely happy to have chosen Mercy Place for both our parents who can remain happily connected and in good hands after 64 years of marriage.

    TR Oz
    TR Oz
     · 08/03/2019

    My mother has been in this facility for over 12 months and I strongly recommend people look around carefully before deciding on any aged care facility, particularly this one.

    Penny Barry
    Penny Barry
     · 13/10/2017

    I nearly didn't look at Mercy in Mandurah after reading the review about odours. Decided to form my own opinion. I 'm so glad I did. The ONLY odours were NICE ones! Have put in an application for my mother. Very impressed with everything. Fingers crossed.

    Aussie Random Videos
    Aussie Random Videos
     · 02/10/2017

    Looks nice on the outside. The strong smell of pee pee was a bit gross. I don't look forward to getting old. I hope I lose my mind.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Mercy Place Mandurah supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    GrandeSingle room + shared bathroom
    $89.54 Daily
    Grande+Shared room + ensuite
    $89.54 Daily
    PremierSingle room + ensuite
    $120.53 Daily
    DeluxeSingle room + ensuite
    $101.02 Daily

    About the Staff

    208
    208 mins
    All Care Staff
    45 mins
    Registered Nurse

    Residents at Mercy Place Mandurah on average received 208 minutes of total daily care (100% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Mercy Aged and Community Care Ltd
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 77191901062

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Languages spoken

    • English

    Location

    1 Hungerford Avenue Halls Head 6210 Wa

    Questions

    What is the ACQSC star rating of Mercy Place Mandurah?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Mercy Place Mandurah?

    Mercy Place Mandurah has 4 different types of rooms which range in price between $390,000 and $525,000 maximum refundable accommodation deposit.

    Updated: 16 November 2024