Residential aged care at Mercy Place Shepparton (Ave Maria) in Shepparton, Victoria
About our home
Mercy Place Shepparton is an aged care home featuring spacious courtyards, gardens, and a serene lake. It adopts a "small household" model to enhance relational care and community among residents. Residents have access to activities like gardening, bowls, swimming, and local community groups.
The facility includes lounge rooms, dining areas, a chapel, hairdressing salon, and a community center with various activities. Mercy Place Shepparton aims to provide a peaceful, community-focused living environment for seniors in the Shepparton area.
- Gardens
- Outdoor courtyard
- Onsite chapel
- Onsite hairdresser
- Organised activities
Mercy Place Shepparton (Ave Maria) Rating
Based on resident reviews and Government service audits.
3 Year AccreditationMercy Place Shepparton (Ave Maria) Reviews
Categories
The Residents Experience rating shows what current residents at Mercy Place Shepparton (Ave Maria) think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
Staff here are doing a great job in this very difficult time. They are really good at keeping us informed of what is happening to our family and friends.
My mum has been there for almost a year now and I am so grateful to all the beautiful and kind people that work there, especially because this has been such a trying year for all and they made it easier for my mum and for my family and I to, not only stay in contact as much as we could through the restrictions, but because they kept my mum safe and looked after her like she was one of their family!!!! Thank you so much for everything!!!!!
Food and activities have gone down hill since the new management have taken over.
What a lovely place. Brought a group of kids here to make a presentation and also got to watch the staffs nativity.
They say angels are all around us in Disguise , well I can tell you they all work here in Shepparton Ave Maria Thanks for looking after Mum Kerrie Starritt
Rooms & Pricing
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Mercy Place Shepparton (Ave Maria) supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
About the Staff
Residents at Mercy Place Shepparton (Ave Maria) on average received 191 minutes of total daily care (98% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by Mercy Aged and Community Care Ltd
- Is Commonwealth government subsidised
- ABN: 77191901062
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
25 Graham Street Shepparton 3630 VICQuestions
What is the ACQSC star rating of Mercy Place Shepparton (Ave Maria)?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Mercy Place Shepparton (Ave Maria)?
Mercy Place Shepparton (Ave Maria) has 4 different types of rooms which range in price between $300,000 and $430,000 maximum refundable accommodation deposit.
Updated: 4 January 2025
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