MercyCare Joondalup Reviews, Photos & Availability | Caring Co
Australia > Western Australia > Joondalup

MercyCare Joondalup

· 21 Aldwych Way Joondalup 6027 Wa

Residential aged care at MercyCare Joondalup in Joondalup, Western Australia

  • Permanent
  • Respite
  • About the home

    MercyCare Joondalup is an aged care facility located near Lake Joondalup nature reserve, offering spacious living and dining areas. The staff includes an in-house catering team that provides six nutritious meals daily.

    The home features a variety of leisure activities and is close to local amenities including restaurants, shops, and Joondalup Hospital. Included services are occupational therapy, physical therapy, massage, aromatherapy, and Wi-Fi in the central lounge. MercyCare Joondalup is equipped to support residents with dementia.

    • Nearby shops
    • Organised activities
    • Specialised allied health services

    Top Rated Home in Joondalup

    One of the top homes in Joondalup according to residents and Government service audits.

    8.7
    Overall Score
    224
    Staffing Minutes
    3 Year Accreditation

    MercyCare Joondalup Reviews

    8.0· Recommended by 87% residents

    Categories

    Staff7.9
    79%
    Home7.7
    77%
    Independence8.5
    85%
    Food6.3
    63%
    Kindness8.7
    87%
    Safety8.8
    88%

    The Residents Experience rating shows what current residents at MercyCare Joondalup think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Andrew Greaves
    Andrew Greaves
     · 11/10/2019

    Such friendly staff and a place I am happy to have my family in.

    Christa Terry
    Christa Terry
     · 28/01/2019

    Very nice carers and happy my mum can b there

    Tony De Freitas
    Tony De Freitas
     · 19/11/2018

    great experience. love catching up with these lovely people

    Marie Moraitis
    Marie Moraitis
     · 29/03/2018

    Mum doesn't like it there she wants to live with her daughter. Please let Mrs h debski Live with her daughter.

    valerie mahadeva
    valerie mahadeva
     · 12/12/2017

    I don't have any knowledge of other Residential care homes, Mercycare at Joondalup is outstanding. The staff are absolutely wonderful.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    MercyCare Joondalup supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Deluxe room upstairsSingle room + ensuite
    $103.32 Daily
    Deluxe downstairs roomSingle room + ensuite
    $103.32 Daily
    Premier room - Downstairs - East facing view of community path and gardenShared room + ensuite
    $110.20 Daily
    Premier Room - Upstairs - East facing view of Community path and gardenShared room + ensuite
    $110.20 Daily
    Premier upstairs room with city views or north facingSingle room + ensuite
    $120.53 Daily
    Premier room with garden view downstairsSingle room + ensuite
    $120.53 Daily
    Shared / double roomShared room + ensuite
    $91.84 Daily

    About the Staff

    224
    224 mins
    All Care Staff
    43 mins
    Registered Nurse

    Residents at MercyCare Joondalup on average received 224 minutes of total daily care (113% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Mercy Human Services Limited
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 21612759654

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    21 Aldwych Way Joondalup 6027 Wa

    Questions

    What is the ACQSC star rating of MercyCare Joondalup?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at MercyCare Joondalup?

    MercyCare Joondalup has 7 different types of rooms which range in price between $400,000 and $525,000 maximum refundable accommodation deposit.

    Updated: 16 November 2024