Residential aged care at Millhaven Lodge in Pakenham, Victoria
About our home
Millhaven Lodge (Continuing Care) in Pakenham provides comprehensive care for residents with varying needs including low, high, and dementia care. The facility boasts on-site amenities such as a hairdresser, activity areas, chapel, cafe, and courtyard. Architecturally designed, it is located on Princes Highway, offering easy access to both Gippsland and the city.
As a not-for-profit, the home emphasizes family involvement and well-being, allowing unrestricted family visits and facility use. Millhaven Lodge offers a diverse lifestyle program to enhance resident engagement and happiness. Activities include choir, art classes, themed events, cooking, crafts, community outings, and social gatherings like movie nights and dances.
- Onsite chapel
- Nearby shops
- Onsite hairdresser
- Organised activities
- Outdoor courtyard
Millhaven Lodge Rating
Based on resident reviews and Government service audits.
3 Year AccreditationMillhaven Lodge Reviews
Categories
The Residents Experience rating shows what current residents at Millhaven Lodge think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
Millhaven Lodge is a remarkable home. Extremely well run, very friendly and give residents excellent care. Their activities staff do a fantastic top quality great variety of activities with the residents.
Terrible experience my mum was there for 4 years. The management, head care staff have no empathy, are uncaring and have caused me so much trauma and anguish over the years it is dispicable. They have lied to authorities, have manipulated situations which is unforgiveable. I was bullied by head staff, humiliated and my mum was living in an environment that was mentally traumatic for her. Nothing was done to help her, I was ignored, I reported them yet they remain in top positions at the facility. It is a disgrace and I do not recommend this facility.
My husband was in there for the last year of his life but sadly he passed away in there but I was not happy with what one of the top nurses said to me she was reported I cant say any moor it upsets and nothing was done about I suffer with panic attacks and still do I need someone to talk to about it but no one cares mrs webb
The people there are lovely and nice they make you feel welcome and they care about there residents and its very clean i have no problem with millhaven and highly recommend them to anyone
Yes l did visit the views were fantastic great service if you need it and family lives close by
Rooms & Pricing
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Millhaven Lodge supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
About the Staff
Residents at Millhaven Lodge on average received 211 minutes of total daily care (102% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by Pakenham & District Hospital Inc
- Not for profit business
- Is Commonwealth government subsidised
- ABN: 22411379840
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
54-64 Princes Highway Pakenham 3810 VICQuestions
What is the ACQSC star rating of Millhaven Lodge?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Millhaven Lodge?
Millhaven Lodge has 1 different types of rooms which range in price between $450,000 and $450,000 maximum refundable accommodation deposit.
Updated: 29 September 2024
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