Moran Sylvania Reviews, Photos & Availability | Caring Co
Australia > New South Wales

Moran Sylvania

· 29 Sylvania Road Sylvania 2224 NSW

Residential aged care at Moran Sylvania in Sylvania, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    Moran Sylvania is an upscale aged care home located in Sylvania, offering four levels of accommodation. All residents enjoy single rooms with private ensuites. The interiors combine modern and antique furnishings with quality art pieces, encompassing various resident spaces such as lounges, dining areas, a library, computer zone, TV lounge, and a games area featuring a full-sized pool table and table tennis.

    The facility includes outdoor courtyards, alfresco dining areas, verandas with views, and a native garden with shaded seating and walking paths. Important amenities include a hydrotherapy pool, gym, wellness center, cinema, hairdressing and beauty salon, BBQ facilities, private dining, and an art gallery. Enhanced services such as a heated indoor swimming pool, underground parking for visitors, and a physiotherapy team are also available. Residents can participate in regular bus trips, extending the luxury and convenience offered by Moran Sylvania.

    • Gardens
    • Onsite hairdresser
    • Transport
    • Organised activities

    Moran Sylvania Rating

    Based on resident reviews and Government service audits.

    8.6
    Overall Score
    192
    Staffing Minutes
    3 Year Accreditation

    Moran Sylvania Reviews

    8.0· Recommended by 81% residents

    Categories

    Staff7.7
    77%
    Home7.6
    76%
    Independence9.2
    92%
    Food5.5
    55%
    Kindness8.6
    86%
    Safety9.2
    92%

    The Residents Experience rating shows what current residents at Moran Sylvania think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    shaun cronin
    shaun cronin
     · 11/11/2022

    Hey my brother , has been in there for over 4 years now , and they do a great Job , so before any writes a bad comment. I suggest get real & show some respect for our aged care workers, Moran do a great job.

    Margaret Heanes
    Margaret Heanes
     · 07/11/2022

    Very clean and light, uncrowded. Visited a resident so don't know what care or food is like. Leafy outlook and quiet. High security and must covid test before entry. Mask required and visitor numbers limited.

    Monique Langdon
    Monique Langdon
     · 26/08/2022

    My vivacious beautiful 66 year old mother died here as they had no idea about giving patients oxygen and turned it up that high that she was poisoned by carbon monoxide. We were mourning for such a long time that were not in right frame of mind to take it further. Had untrained inexperience staff that were short staffed. 1 nurse for 2 floors. She died unexpectedly and in pain.

    Anneliese Whipp
    Anneliese Whipp
     · 28/06/2022

    Can with confidence recommend Moran , Sylvania, my Father spent almost 3 years here, before he passed at 101. The rooms are extremely comfortable, the RNs and carers excellent, the food is very good, am thankful my father was able to spend his last years here. Thank you Lorraine the manager for your excellent steerage of the facility, I will be forever thankful

    Tom
    Tom
     · 06/06/2022

    This place is the reason my beautiful nan is dead. They let her sit there and rot instead maintaining the healing of her wound, even as far as not getting her on the medication that the doctor prescribed her until we brought it up when we found out she hadn't been getting it. When her health deteriorated even more due to their lack of care they wouldn't call an ambulance, our family had to do it when we saw the state she was in, by that point it was too late. With that being said, there are some amazing, lovely staff members there. If only everyone there was on the same page.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Moran Sylvania supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Standard Plus RoomSingle room + ensuite
    $160.71 Daily
    Premium RoomSingle room + ensuite
    $206.63 Daily
    Premium SuiteSingle room + ensuite
    $229.59 Daily
    Prestige Plus SuiteSingle room + ensuite
    $321.42 Daily
    Standard RoomSingle room + ensuite
    $126.27 Daily
    Deluxe RoomSingle room + ensuite
    $177.93 Daily
    Prestige RoomSingle room + ensuite
    $275.51 Daily

    About the Staff

    192
    192 mins
    All Care Staff
    34 mins
    Registered Nurse

    Residents at Moran Sylvania on average received 192 minutes of total daily care (101% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Moran (Sylvania) Care Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 20617094327

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    29 Sylvania Road Sylvania 2224 NSW

    Questions

    What is the ACQSC star rating of Moran Sylvania?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Moran Sylvania?

    Moran Sylvania has 7 different types of rooms which range in price between $550,000 and $1,400,000 maximum refundable accommodation deposit.

    Updated: 30 November 2024