Residential aged care at Ozcare Hervey Bay Aged Care Facility in Hervey Bay, Queensland
About our home
Ozcare Hervey Bay is an aged care facility featuring a central atrium resembling a village square, enhancing its communal vibe. It provides numerous outdoor amenities including BBQ areas, sitting spaces, gazebos, gardens, and walking paths. The facility employs a dedicated team comprising nurses, carers, allied health professionals, cooks, and client service staff, ensuring 24-hour care.
Care services are personalized based on individual preferences, histories, and routines. Registered Nurses are constantly available to deliver top-level care. Ozcare Hervey Bay maintains a vibrant social calendar to keep residents active and engaged. Additionally, it offers specialised, cost-free dementia care within a secure wing.
- Onsite hairdresser
- Gardens
- Organised activities
- Specialised allied health services
Ozcare Hervey Bay Aged Care Facility Rating
Based on resident reviews and Government service audits.
3 Year AccreditationOzcare Hervey Bay Aged Care Facility Reviews
Categories
The Residents Experience rating shows what current residents at Ozcare Hervey Bay Aged Care Facility think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
I first contacted this facility with reguards to booking my father in for respite care on December 4th. Was told my details were recorded and Tracey Briscoe would get back to me No. I called again December 10th. Was told Ms Briscoe was in a meeting, my details were taken and assured she would ring me back. No. I called again December 11th and was told Ms Briscoe has gone on leave and her next in charge would return my call in 3 days. Am extremely disappointed as I haven't had any respite since corona began and to be treated in this manner is very disheartening. Will not be dealing with this facility again.
Exceptional care given to my mum by all the staff. Very caring and a loving atmosphere. Supportive for family members going through a sad difficult time.
Such a beautiful Facility. The Staff are absolutely outstanding. They work so hard but are always very compassionate and extremely kind to all the clients. Amazing group of people. 🙏
Our parents have been there since January and the staff and facilities are amazing. They absolutely love their new home. Thanks to all the staff for making their transition to Oz Care so welcoming .
My parents have just moved here. Great service. Wonderful care. Two very happy elderly people. 😊
Rooms & Pricing
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Ozcare Hervey Bay Aged Care Facility supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
About the Staff
Residents at Ozcare Hervey Bay Aged Care Facility on average received 173 minutes of total daily care (92% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by Ozcare
- Is Commonwealth government subsidised
- ABN: 58072422925
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
20-35 Davis Drive Hervey Bay 4655 QLDQuestions
What is the ACQSC star rating of Ozcare Hervey Bay Aged Care Facility?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Ozcare Hervey Bay Aged Care Facility?
Ozcare Hervey Bay Aged Care Facility has 1 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accommodation deposit.
Updated: 29 September 2024
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