Ozcare Mackay is a new aged care facility featuring advanced design for enhanced privacy and connectivity, along with specialised dementia care. It includes single ensuited rooms, some with balconies offering scenic views. The facility boasts a range of communal areas such as a cafe near a children's playground, quiet rooms, a hairdressing salon, and extensive outdoor spaces with gardens and gazebos.
Residents receive comprehensive care from a dedicated team including nurses, carers, and allied health professionals, all working to deliver personalized care based on individual preferences and histories. Meals offered are fresh and nutritious. The facility provides around-the-clock security and Registered Nurses are always on duty, ensuring a secure, family-like environment. Secure dementia care is available at no extra cost.
Ozcare Mackay Aged Care Facility Rating
Based on resident reviews and Government service audits.
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The Residents Experience rating shows what current residents at Ozcare Mackay Aged Care Facility think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
My mother has been a resident since December 2020, & I cannot speak highly enough of the facility. The staff are extremely caring & very dedicated to their jobs. I am always greeted so warmly by the staff at the desk & in Mum's wing when I visit .
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Ozcare Mackay Aged Care Facility supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Ozcare Mackay Aged Care Facility on average received 193 minutes of total daily care (92% target) from a combination of support workers, enrolled and registered nurses. In December 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
Safety Checks
What is the ACQSC star rating of Ozcare Mackay Aged Care Facility?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Ozcare Mackay Aged Care Facility?
Ozcare Mackay Aged Care Facility has 1 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accommodation deposit.
Updated: 29 September 2024