Ozcare Toowoomba Aged Care Facility
Residential aged care at Ozcare Toowoomba Aged Care Facility in Glenvale, Queensland
About the home
Ozcare Toowoomba is a newly established aged care facility that promotes a blend of modern design and natural beauty. The facility provides various common areas, including quiet rooms and lounge spaces with amenities like a hairdressing salon and coffee-making facilities. The expansive outdoor areas feature walking pathways, gazebos, and gardens along with a coffee shop adjacent to a children's playground.
The facility employs a team of experienced nurses, carers, and other professionals who provide 24-hour care. They emphasize understanding clients' personal histories to tailor services to individual preferences. Registered Nurses are always on duty, ensuring continuous support and care. Ozcare Toowoomba also offers fresh, nutritious meals, a full social calendar, and specialised dementia care within a secure wing, all at no additional cost.
- Onsite hairdresser
- Gardens
- Organised activities
- Specialised allied health services
Top Rated Home in Glenvale
One of the top homes in Glenvale according to residents and Government service audits.
3 Year AccreditationOzcare Toowoomba Aged Care Facility Reviews
Categories
The Residents Experience rating shows what current residents at Ozcare Toowoomba Aged Care Facility think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
Mum and dad have been at Oz Care for 2years now. It's been a very difficult transition for both of them. The staff have been both helpful and caring to both mum, dad and myself. Maybe the menu could be looked at
We have been part of the Ozcare Toowoomba family now for over 3 years. My mother-in -law is a resident there and we are very happy with her care. If I ever have concerns, I feel comfortable to raise them and happy that they are actioned. The communication with regard to facility news/updates is wonderful and I am updated regularly if there is a change in my mother-in-laws condition. They even call me if they feel she needs to speak with me. We try our best to be an engaged family helping Ozcare Toowoomba support and care for our love one.
Our father lost weight, was not fed of hydrated. He always had a terrible odor. He was always left alone in his room and never brought to activities. Many safety issues were missed. Short staff and poor ratios.
Weekday nurse outstanding. Weekend nurse if she comes has always been late.
Rooms & Pricing
Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Ozcare Toowoomba Aged Care Facility supports eligible government funded residents with subsidised fees.
About the Staff
Residents at Ozcare Toowoomba Aged Care Facility on average received 174 minutes of total daily care (95% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by Ozcare
- Not for profit business
- Is Commonwealth government subsidised
- ABN: 58072422925
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Religions practised
- Agnosticism
- Catholic
- Other Christian
- Other Protestant
Location
631 Greenwattle Street Glenvale 4350 QLDQuestions
What is the ACQSC star rating of Ozcare Toowoomba Aged Care Facility?
This home has an overall ACQSC star rating of Good.
What is the price range of residential aged care at Ozcare Toowoomba Aged Care Facility?
Ozcare Toowoomba Aged Care Facility has 1 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accommodation deposit.
Updated: 29 September 2024
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