Palm Lake Aged Care Deception Bay Reviews, Photos & Availability | Caring Co
Australia > Queensland > Deception Bay

Palm Lake Aged Care Deception Bay

· 42-46 Bay Avenue Deception Bay 4508 QLD

Residential aged care at Palm Lake Aged Care Deception Bay in Deception Bay, Queensland

  • Permanent
  • Respite
  • Dementia
  • About the home

    Palm Lake Care Deception Bay offers a spacious environment with both communal and private spaces that cater to the mobility and comfort of its residents. The facility is adjacent to Palm Lake over 50s Resort, facilitating family connections through shared activities and meals. The premises include diverse amenities like dining and lounge areas, a café, salon, cinema, and activities rooms, enriched with historical local artwork.

    The lifestyle team at the home promotes social engagement amongst residents. Services provided include permanent and respite care, specialised dementia and palliative care, with access to allied health services such as physiotherapy, occupational therapy, and more. Residents also benefit from outings in a wheelchair-accessible bus to local attractions.

    • Near to beach
    • Onsite hairdresser
    • Organised activities
    • Transport

    Top Rated Home in Deception Bay

    One of the top homes in Deception Bay according to residents and Government service audits.

    8.5
    Overall Score
    216
    Staffing Minutes
    3 Year Accreditation

    Palm Lake Aged Care Deception Bay Reviews

    9.2· Recommended by 100% residents

    Categories

    Staff9.2
    92%
    Home8.9
    89%
    Independence9.7
    97%
    Food7.3
    73%
    Kindness9.8
    98%
    Safety10.0
    100%

    The Residents Experience rating shows what current residents at Palm Lake Aged Care Deception Bay think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Love your life
    Love your life
     · 17/11/2022

    Was approved for my mother to stay here she needed palliative care. The home was in a red zone for Covid which meant only one visitor a day. I asked the question because mum is in palliative care can we have more visitors as she wants her family with her as she doesn’t have much time left.The answer was no but was quick to say we have only been approved for low care and she needs approval for high care. It’s all about the money in this place needless to say we found a better place for Mum that cared about our situation.

    Sonya Bidlake
    Sonya Bidlake
     · 10/01/2020

    Pretty sure my mum wasn't placed because she's on a full pension. Very disappointed 😣

    Bonnie Glendon
    Bonnie Glendon
     · 15/05/2018

    A great morning tea 11th May for all the mothers. Linda ran the morning so well and her decorations were so beautiful which I believe she made all herself. A great credit to her and she should be so happy with the full room of mothers being waited on. A fantastic morning with everyone smiling and have a great time. The added bonus of all the mum's having their photos taken in front of the display with their daughters and maybe a few sons too. Well done Linda. kind regards Maree

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Palm Lake Aged Care Deception Bay supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Deception Bay Memory Support Unit - Superior Single Suite with Private EnsuiteSingle room + ensuite
    $126.27 Daily
    Deception Bay Superior Single Suite with Private EnsuiteSingle room + ensuite
    $126.27 Daily

    About the Staff

    216
    216 mins
    All Care Staff
    44 mins
    Registered Nurse

    Residents at Palm Lake Aged Care Deception Bay on average received 216 minutes of total daily care (110% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Palm Lake Care Operations Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 51166016342

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    42-46 Bay Avenue Deception Bay 4508 QLD

    Questions

    What is the ACQSC star rating of Palm Lake Aged Care Deception Bay?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Palm Lake Aged Care Deception Bay?

    Palm Lake Aged Care Deception Bay has 2 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 16 November 2024