Presbyterian Aged Care - Ashfield

Anne Carroll

Possibly the worst place I have ever worked at. I started back in 2006 and left a month later. The bullying culture not to.mention racism, among the staff towards new staff is alive and well in this sub standard facility, especially the night staff. The treatment of the residents was disgusting, neglect, Old school methods of restraints were just for starters. If I could give this no rating, I would.

Martin B

Shocking and disgusting facility. My mother's clothes have gone missing so many times - have had labels placed on clothes and still they have gone missing. The food that is served is cold and have seen raw chicken served as well. It is reprehensible that a facility like this continues to operate and condone the abuse of elders!!

Vivienne Pastor

My mum spent 2 1/2 weeks respite here. While many of the staff are very good at their job others are not as adroit. Mum didn’t seem to enjoy the food and I must say that what I saw did not look appetising. On the upside the facility was generally very clean. What was very frustrating was that mum lost several pieces of clothing including socks which were new. I had labelled the clothes with her name and my phone number and they still disappeared. It is not too much to expect that clothes are returned which are properly labelled.

Pratek Automotive

had a breakdown for these guys on the truck that wont start due to flat batteries, we notified Darren via text messages that staff was leaving the premises for their repairs, however when the truck was started and we tried to call Darren and mark on several occasions, even left a voice messages regarding the truck. due to no reply we returned back to our depot while the truck was still started for the batteries to charge, the charge rate was 29.2 volts at 1200rpm. we received a call from Darren and asking us when we will be at the site for the repairs and then only realizes the messages and missed calls. well we advised of what has happened but he insisted we didn't even went to the site at all and the trucks not repaired. we also advised him as we were not prepared for us to stay there till you call us back at 2:30pm in the afternoon when we did the work at 9:45am. he also received the text at 9:09am that someone is leaving the premises for the breakdown, however if you are not present there please advise or reply, none of these actions were taken form your side at all including your manager Mark who was left with several missed calls and voice mail messages. it was sad to read that Mark has taken this matter to social media and rate our review while he has not rated his service towards us and no care was shown for our several efforts to contact both Mark and Darren. We did not refuse to go back and re jump start the truck but you were not happy for the fee that needs to be paid again. your staff were given all evidence, pictures of the truck, true kilometers readings on the truck and the registration number, call logs. and if you still think we have not been to your premises and please think again i have given out these evidence yesterday and now on the social media since you took an option of giving us a bad review where clearly its your management at fault and Mark needs to fix this with his brillant. if you need to discuss this further please do not hesitate to call us on 02 96250072.

Jason Wei

Nice staff, very caring environment, big facility.