Raffles Aged Care Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Tweed Heads

Raffles Aged Care

· 2 Falcon Way Tweed Heads South 2486 NSW

Residential aged care at Raffles Aged Care in Tweed Heads, New South Wales

  • Permanent
  • Respite
  • About the home

    Raffles is an assisted living residence in Tweed Heads South designed to provide a relaxed and well-equipped environment for its residents. The facility features spacious living areas including a recreation room, four sitting rooms, and three dining rooms, in addition to a private function room for family events. A notable addition is the garden lounge, ideal for larger gatherings.

    The residence also boasts a library equipped with large print books and internet-ready computers, a hair salon staffed by a qualified hairdresser, and numerous coffee and tea stations for visitors. Raffles’ in-house food services team prepares fresh, nutritious meals, accommodating special dietary requirements in their restaurant-standard kitchen. This makes Raffles a suitable choice for those in need of comprehensive assisted living services.

    • Gardens
    • Onsite hairdresser
    • Organised activities

    Raffles Aged Care Rating

    Based on resident reviews and Government service audits.

    8.9
    Overall Score
    182
    Staffing Minutes
    3 Year Accreditation

    Raffles Aged Care Reviews

    9.5· Recommended by 97% residents

    Categories

    Staff9.6
    96%
    Home9.2
    92%
    Independence9.7
    97%
    Food8.2
    82%
    Kindness10.0
    100%
    Safety10.0
    100%

    The Residents Experience rating shows what current residents at Raffles Aged Care think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Rooms & Pricing

    $550,000 - $550,000 · 89 rooms · Concessional residents welcome

    Deluxe Plus Room1EnsuiteUp to 16sqm
    Grande Room1Ensuitesize of 18.4sqm
    Deluxe Room1EnsuiteUp to 16sqm
    Classic - Companion Room2SharedUp to 18.5sqm
    Superior Room1EnsuiteUp to 16sqm

    About the Staff

    182
    182 mins
    All Care Staff
    34 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Raffles Aged Care received 182 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 86% of their daily total care target of 211 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by McKenzie Aged Care Group Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 26006276124

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    2 Falcon Way Tweed Heads South 2486 NSW

    Questions

    What is the ACQSC star rating of Raffles Aged Care?

    Raffles Aged Care has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Raffles Aged Care?

    Raffles Aged Care has 5 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accomodation deposit.

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