Residential Gardens Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Rooty Hill

Residential Gardens

· 420 Woodstock Avenue Rooty Hill 2766 NSW

Residential aged care at Residential Gardens in Rooty Hill, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    This aged care home features resort-style amenities including gardens, reading rooms, a coffee shop, hairdresser salon, and diverse dining options. For leisure and well-being, there are rooms designated for activities, exercise, and pastoral care. Security is ensured with cameras in common areas and night patrol services.

    Rooms are individually air-conditioned, with accessibility ensured by handrails, and equipped with multi-lingual TV covering Spanish, local, and international channels. The facility caters specifically to Spanish-speaking residents, offering specialised medical and wellness services such as GP, dietitian, oral care, hearing services, mental health support, and physiotherapy. Group activities are organised daily.

    Additionally, the home offers 24-hour care, Spanish-influenced cuisine, and housekeeping services including cleaning and laundry, all within a Spanish-speaking cultural context.

    • Gardens
    • Onsite hairdresser
    • Outdoor courtyard
    • Specialised allied health services
    • Organised activities
    • Transport

    Residential Gardens Rating

    Based on resident reviews and Government service audits.

    7.9
    Overall Score
    230
    Staffing Minutes
    3 Year Accreditation

    Residential Gardens Reviews

    9.2· Recommended by 93% residents

    Categories

    Staff9.3
    93%
    Home8.8
    88%
    Independence9.7
    97%
    Food7.1
    71%
    Kindness9.5
    95%
    Safety9.8
    98%

    The Residents Experience rating shows what current residents at Residential Gardens think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    isabel selanova
    isabel selanova
     · 19/02/2023

    I have put my mother in there for respite twice now and she came out a lot better in mobility at 94 she also looked healthier. Only place that she can communicate as she only speaks Spainish.

    Erika Johana Avila Herrera
    Erika Johana Avila Herrera
     · 23/10/2022

    I have worked in residential garden for almost 3 years and I can say that it is a great place where we take care of, respect and protect our residents as if they were our family, in addition to having good facilities.

    Marcela Bastidas
    Marcela Bastidas
     · 21/10/2022

    I have been working for more than 3 years at Residential Gardens and I can say that it is a wonderful place where our loved ones can be because all the staff always take care of them with great love and respect, including the management that always looks for the well-being of the residents and the staff.

    Mel Jane
    Mel Jane
     · 26/09/2022

    I’ve been so fortunate to have been able to work for the past two months at Resi Gardens. They just have the most gorgeous team to work with. They care for their residents so beautifully, anything we needed for them they got it. The management people were so caring and helped lots.

    Zita Kounou
    Zita Kounou
     · 16/06/2022

    Let me start by saying the residents are just a darling.... Yes they truly are, really friendly. Kudos to the care staff who tried their best They will help you to the best even though there is language barrier which poses Risks. I would have given Zero if the option was available The issues lie within the Zoo, the head of the snake needs to be cut off for the interest of the residents and staff and anyone involve in the care of the residents. People got role they are not qualify for and override the Clinicians who are registered and nationally recognised to practice within a certain score. They talk down on outsider that comes in with a good heart and a good intention to genuinely help. They have absolutelly NO respect whatsoever for outside clinicians. I left that home with heavy heart and eyes full of tears. Nobody deserve to come to work and get treated like a nobody. Respect is free and effortless. The job is hard enough Hopefully this get look after for the sake of the resident.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Residential Gardens supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    New Room Type Copy(1)Shared room + shared bathroom
    $57.40 Daily
    New Room TypeSingle room + ensuite
    $126.27 Daily
    New Room Type CopySingle room + shared bathroom
    $89.54 Daily

    About the Staff

    230
    230 mins
    All Care Staff
    27 mins
    Registered Nurse

    Residents at Residential Gardens on average received 230 minutes of total daily care (122% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Residential Gardens For Spanish Speaking Frail Aged Limited
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 29124784014

    Safety Checks

    • Certification valid
    • Has received notice of sanction
    • Is accredited

    Languages spoken

    • Spanish

    Location

    420 Woodstock Avenue Rooty Hill 2766 NSW

    Questions

    What is the ACQSC star rating of Residential Gardens?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Residential Gardens?

    Residential Gardens has 3 different types of rooms which range in price between $250,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 30 November 2024