Serene Residential Care Services Reviews, Photos & Availability | Caring Co
Australia > South Australia > Lockleys

Serene Residential Care Services

· 1 Myzantha Street Lockleys 5032 Sa

Residential aged care at Serene Residential Care Services in Lockleys, South Australia

  • Permanent
  • Respite
  • About the home

    Serene Residential Care Services, located in Lockleys, South Australia, accommodates 43 residents and offers a homely environment with numerous amenities. The facility includes two dining rooms, with the larger Upper Dining Room featuring 50m2 of space, two TVs, and four dining tables. Recent renovations modernized the Central Bathroom Area, adding multiple toilets and a dedicated visitor restroom.

    The Lounge Room boasts a large screen TV, individual air conditioning, and direct access to a landscaped courtyard. There are also plans to further enhance the Internal Courtyard Area, currently a relaxing reading spot. Nearby, the Side Courtyard Area provides a tranquil setting with plants maintained by volunteers.

    Positioned opposite Mellor Park, the home benefits from the park's children's play area and annual community events. Serene Residential offers regular healthcare services, including physiotherapy, podiatry, and dietary reviews.

    • Outdoor courtyard
    • Onsite hairdresser
    • Specialised allied health services
    • Organised activities
    • Near to beach

    Notice of non-compliance

    This home has received a notice of non-compliance from the Aged Care Quality and Safety Commission.

    5.7
    Overall Score
    213
    Staffing Minutes
    Notice of non-compliance

    Serene Residential Care Services Reviews

    7.8· Recommended by 71% residents

    Categories

    Staff8.1
    81%
    Home8.1
    81%
    Independence6.9
    69%
    Food7.0
    70%
    Kindness8.5
    85%
    Safety8.8
    88%

    The Residents Experience rating shows what current residents at Serene Residential Care Services think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Tina Athanasiadis
    Tina Athanasiadis
     · 20/07/2019

    such a beautiful place with beautiful staff thankyou for the care you gave to my sick father

    Alice Clempson
    Alice Clempson
     · 24/07/2018

    I did a period of volunteering at Serene which was invaluable to me. The staff were incredibly kind and welcoming and I enjoyed my time working at Serene very much. I would recommend Serene very highly.

    Jan Klimes
    Jan Klimes
     · 18/07/2018

    Dearest friends in Serene N/H. My name's Johnny Claims l have been residence of your N/H.l was very satisfied with service given to me. This is the best of N/H in SA.Thanky you all of personal served at Serene N/H.Thanky you Johnny Claims musician. Dear personal staff l would be appreciated if you will invite me for any occasion playing music for residents of N/H. I loved my previous home.Thanky you Johnny Claims musician at Clovelly Park SA.

    Anna Wong
    Anna Wong
     · 11/01/2018

    My Grandmother, Muoi Giang, lived with great dignity at Serene Residential Care Nursing Home for many years. Her peaceful and comfortable time there was attributed to the incredible staff and tremendous volunteers at the facility. We can not express enough of our thanks and appreciation to the Directors, Facility Manager, nurses, carers and all the support staff for their generosity of time, expertise, invaluable support, unspoken kindness, daily humour and friendship which they constantly showed my Grandma. On numerous occasions, staff would go beyond their call of duty to ensure that she was always made comfortable and especially so in her final days. Despite the significant language barrier, it was amusing to see that most of them attempted to learn the basics of her language to ensure that the line of communication was always open. At Serene, we were always impressed with the facility's fastidious cleanliness, the menu variety and the structured daily lifestyle activities which are thoughtfully planned for the residents, both within and outside of the home. The greatest blessing is the impressive quality of care and dignity which was bestowed on my Grandmother during her time at Serene. The Facility Manager and his professional staff would always be willing to listen patiently and act efficiently on any of our concerns for Grandma. The genuine care and dedication by everyone at the facility can not be spoken of more highly. As a family, we were honoured when many of the staff attended Grandma's funeral. We knew that many others were also there in spirit. My family has always had peace of mind knowing that our loved one was cared for safely and with utmost professionalism.

    ismail subasi
    ismail subasi
     · 24/08/2017

    One of the best, interms of caring for their resident, friendly staff and excellent management team. I will recommend to everyone who looks for a place for their loved ones.

    Rooms & Pricing

    $225,000 - $500,000 · 25 rooms · Concessional residents welcome

    Single room with none ensuite1Shared10
    Twin shared room with shared ensuite2Shared20
    Triple shared room with none ensuite1Ensuite30
    Twin shared room none ensuite2Shared25
    Single room with private ensuite1Ensuite20
    Room 71Shared16.2m2

    About the Staff

    213
    213 mins
    All Care Staff
    56 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Occupational Therapists
    Lifestyle and Recreation

    The average resident at Serene Residential Care Services received 213 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 104% of their daily total care target of 204 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Blu Dawn Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 59145769704

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Languages spoken

    • Albanian
    • Arabic
    • Azari
    • Azerbaijani
    • Cantonese
    • Croatian
    • Greek
    • Italian
    • Mandarin
    • Polish
    • Spanish
    • Vietnamese

    Location

    1 Myzantha Street Lockleys 5032 Sa

    Questions

    What is the ACQSC star rating of Serene Residential Care Services?

    Serene Residential Care Services has an overall ACQSC star rating of Significant improvement needed.

    What is the price range of residential aged care at Serene Residential Care Services?

    Serene Residential Care Services has 6 different types of rooms which range in price between $225,000 and $500,000 maximum refundable accomodation deposit.

    Is this your business? Claim this profile