Serene Residential Care Services, located in Lockleys, South Australia, accommodates 43 residents and offers a homely environment with numerous amenities. The facility includes two dining rooms, with the larger Upper Dining Room featuring 50m2 of space, two TVs, and four dining tables. Recent renovations modernized the Central Bathroom Area, adding multiple toilets and a dedicated visitor restroom.
The Lounge Room boasts a large screen TV, individual air conditioning, and direct access to a landscaped courtyard. There are also plans to further enhance the Internal Courtyard Area, currently a relaxing reading spot. Nearby, the Side Courtyard Area provides a tranquil setting with plants maintained by volunteers.
Positioned opposite Mellor Park, the home benefits from the park's children's play area and annual community events. Serene Residential offers regular healthcare services, including physiotherapy, podiatry, and dietary reviews.
Notice of non-compliance
This home has received a notice of non-compliance from the Aged Care Quality and Safety Commission.
Categories
The Residents Experience rating shows what current residents at Serene Residential Care Services think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
such a beautiful place with beautiful staff thankyou for the care you gave to my sick father
I did a period of volunteering at Serene which was invaluable to me. The staff were incredibly kind and welcoming and I enjoyed my time working at Serene very much. I would recommend Serene very highly.
Dearest friends in Serene N/H. My name's Johnny Claims l have been residence of your N/H.l was very satisfied with service given to me. This is the best of N/H in SA.Thanky you all of personal served at Serene N/H.Thanky you Johnny Claims musician. Dear personal staff l would be appreciated if you will invite me for any occasion playing music for residents of N/H. I loved my previous home.Thanky you Johnny Claims musician at Clovelly Park SA.
My Grandmother, Muoi Giang, lived with great dignity at Serene Residential Care Nursing Home for many years. Her peaceful and comfortable time there was attributed to the incredible staff and tremendous volunteers at the facility. We can not express enough of our thanks and appreciation to the Directors, Facility Manager, nurses, carers and all the support staff for their generosity of time, expertise, invaluable support, unspoken kindness, daily humour and friendship which they constantly showed my Grandma. On numerous occasions, staff would go beyond their call of duty to ensure that she was always made comfortable and especially so in her final days. Despite the significant language barrier, it was amusing to see that most of them attempted to learn the basics of her language to ensure that the line of communication was always open. At Serene, we were always impressed with the facility's fastidious cleanliness, the menu variety and the structured daily lifestyle activities which are thoughtfully planned for the residents, both within and outside of the home. The greatest blessing is the impressive quality of care and dignity which was bestowed on my Grandmother during her time at Serene. The Facility Manager and his professional staff would always be willing to listen patiently and act efficiently on any of our concerns for Grandma. The genuine care and dedication by everyone at the facility can not be spoken of more highly. As a family, we were honoured when many of the staff attended Grandma's funeral. We knew that many others were also there in spirit. My family has always had peace of mind knowing that our loved one was cared for safely and with utmost professionalism.
One of the best, interms of caring for their resident, friendly staff and excellent management team. I will recommend to everyone who looks for a place for their loved ones.
$225,000 - $500,000 · 25 rooms · Concessional residents welcome
Single room with none ensuite | 1 | Shared | 10 | |
Twin shared room with shared ensuite | 2 | Shared | 20 | |
Triple shared room with none ensuite | 1 | Ensuite | 30 | |
Twin shared room none ensuite | 2 | Shared | 25 | |
Single room with private ensuite | 1 | Ensuite | 20 | |
Room 7 | 1 | Shared | 16.2m2 |
Types of staff employed
The average resident at Serene Residential Care Services received 213 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 104% of their daily total care target of 204 minutes set by the Australian government based on the unique needs of their residents.
About the operator
Safety Checks
Languages spoken
What is the ACQSC star rating of Serene Residential Care Services?
Serene Residential Care Services has an overall ACQSC star rating of Significant improvement needed.
What is the price range of residential aged care at Serene Residential Care Services?
Serene Residential Care Services has 6 different types of rooms which range in price between $225,000 and $500,000 maximum refundable accomodation deposit.
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