Southern Cross Care Chinchilla - Illoura Village Reviews, Photos & Availability | Caring Co
Australia > Queensland

Southern Cross Care Chinchilla - Illoura Village

· 22-30 Zeller Street Chinchilla 4413 QLD

Residential aged care at Southern Cross Care Chinchilla - Illoura Village in Chinchilla, Queensland

  • Permanent
  • Respite
  • Dementia
  • About our home

    This aged care home is located on a well-maintained property with both indoor and outdoor areas accessible to residents. Facilities include air conditioning, a library, chapel, hair salon, and a men's den. The home features a secure memory support wing for residents with dementia, which has a garden with various plants and raised vegetable patches.

    Residents can interact with on-site animals, which include a dog, a fish pond, and a chicken coop. Fresh meals are prepared daily, and housekeeping staff manage laundry and cleaning.

    The home offers a variety of no-cost activities, such as concerts, crafts, games, exercise classes, bingo, reading groups, in-house movies, outings, and specialised groups like a men's group. Pastoral and various religious services are available in the chapel, supporting the spiritual needs of residents and their families.

    • Onsite chapel
    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Organised activities

    Top Rated Home in Chinchilla

    One of the top homes in Chinchilla according to residents and Government service audits.

    8.8
    Overall Score
    204
    Staffing Minutes
    3 Year Accreditation

    Southern Cross Care Chinchilla - Illoura Village Reviews

    8.2· Recommended by 80% residents

    Categories

    Staff7.7
    77%
    Home8.2
    82%
    Independence9.1
    91%
    Food7.7
    77%
    Kindness8.3
    83%
    Safety8.8
    88%

    The Residents Experience rating shows what current residents at Southern Cross Care Chinchilla - Illoura Village think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Barry Reviews
    Barry Reviews
     · 23/02/2022

    I have been here a few times and the residents did not respond to my musical talents.

    Angela Rosa
    Angela Rosa
     · 07/07/2021

    Beautiful place staff are great

    samara Caldwell
    samara Caldwell
     · 31/08/2020

    Everything I have seen has been great,and done according to policy and procedures.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Southern Cross Care Chinchilla - Illoura Village supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Superior SharedShared room + shared bathroom
    $66.90 Daily
    StandardSingle room + ensuite
    $78.43 Daily
    Standard SharedShared room + shared bathroom
    $66.90 Daily
    SuperiorSingle room + ensuite
    $89.97 Daily

    About the Staff

    204
    204 mins
    All Care Staff
    44 mins
    Registered Nurse

    Residents at Southern Cross Care Chinchilla - Illoura Village on average received 204 minutes of total daily care (94% target) from a combination of support workers, enrolled and registered nurses. In December 2024, a Registered Nurse was on site 21:18 hours per day.

    Things to know

    About the operator

    • Operated by Southern Cross Care (QLD) Ltd
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 65104033471

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Religions practised

    • Catholic

    Location

    22-30 Zeller Street Chinchilla 4413 QLD

    Questions

    What is the ACQSC star rating of Southern Cross Care Chinchilla - Illoura Village?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Southern Cross Care Chinchilla - Illoura Village?

    Southern Cross Care Chinchilla - Illoura Village has 4 different types of rooms which range in price between $290,000 and $390,000 maximum refundable accommodation deposit.

    Updated: 15 February 2025