Southern Cross Care Goulburn Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Goulburn

Southern Cross Care Goulburn

· 19 Upper Sterne Street Goulburn 2580 NSW

Residential aged care at Southern Cross Care Goulburn in Goulburn, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    Southern Cross Tenison Apartments and Southern Cross Goulburn residential care facility offer a range of amenities designed to support the lifestyles of their residents. Both facilities feature spacious common areas, including courtyards, lounges, sitting rooms, and dining spaces. They provide a variety of activities, such as exercise programs, bingo, board games, trivia nights, pet therapy, and social outings.

    Both locations include services like access to GPs, specialists, grief counsellors, physiotherapists, and podiatrists. Additionally, the Tenison Apartments have a chapel and a hairdressing salon, while the Goulburn facility reserves 10 apartments for residents with special needs. The sites boast well-maintained gardens and walking paths, creating a comfortable community atmosphere with continuous staff support.

    • Outdoor courtyard
    • Nearby shops
    • Onsite hairdresser
    • Specialised allied health services
    • Organised activities
    • Gardens
    • Onsite chapel

    Top Rated Home in Goulburn

    One of the top homes in Goulburn according to residents and Government service audits.

    9.4
    Overall Score
    212
    Staffing Minutes
    3 Year Accreditation

    Southern Cross Care Goulburn Reviews

    9.1· Recommended by 100% residents

    Categories

    Staff9.0
    90%
    Home9.2
    92%
    Independence9.0
    90%
    Food8.4
    84%
    Kindness9.1
    91%
    Safety9.6
    96%

    The Residents Experience rating shows what current residents at Southern Cross Care Goulburn think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Southern Cross Care Goulburn supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Single room + private ensuiteSingle room + ensuite
    $97.58 Daily

    About the Staff

    212
    212 mins
    All Care Staff
    58 mins
    Registered Nurse

    Residents at Southern Cross Care Goulburn on average received 212 minutes of total daily care (108% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Southern Cross Care (NSW & ACT) Limited
    • Is Commonwealth government subsidised
    • ABN: 76131082374

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    19 Upper Sterne Street Goulburn 2580 NSW

    Questions

    What is the ACQSC star rating of Southern Cross Care Goulburn?

    This home has an overall ACQSC star rating of Excellent.

    What is the price range of residential aged care at Southern Cross Care Goulburn?

    Southern Cross Care Goulburn has 1 different types of rooms which range in price between $425,000 and $425,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024