Southern Cross Care St Catherine's Villa Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Grafton

Southern Cross Care St Catherine's Villa

· 126 North Street Grafton 2460 NSW

Residential aged care at Southern Cross Care St Catherine's Villa in Grafton, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About our home

    St Catherine's is an aged care home with a country atmosphere, located next to parkland and Alumy creek in a quiet residential area. It offers private suites with views of gardens and fields, including private bathrooms and 24-hour care.

    The facility features wide-ranging activities for residents, such as walking groups, exercise classes, swimming, social events, and bus excursions. Available services include medical and therapeutic care through visiting professionals, along with a hairdresser, and dental care. Spiritual needs are met through pastoral care.

    St Catherine's has multiple communal areas including nine courtyards, five lounges, and three dining rooms, surrounded by well-kept gardens and a playful children's area. Additional amenities include a café, hair salon, library, reading, and prayer room. A 21-seater bus facilitates transportation for residents.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Organised activities
    • Exercise classes
    • Specialised allied health services

    Top Rated Home in Grafton

    One of the top homes in Grafton according to residents and Government service audits.

    7.8
    Overall Score
    216
    Staffing Minutes
    3 Year Accreditation

    Southern Cross Care St Catherine's Villa Reviews

    8.8· Recommended by 86% residents

    Categories

    Staff8.9
    89%
    Home8.4
    84%
    Independence9.5
    95%
    Food7.3
    73%
    Kindness9.1
    91%
    Safety9.8
    98%

    The Residents Experience rating shows what current residents at Southern Cross Care St Catherine's Villa think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Lyndall McCowen
    Lyndall McCowen
     · 21/08/2021

    During lockdown. staff refused to accept the delivery of a flower arrangement for my 96 year old mother. They accepted the card though. Why?

    Sheila Waterman
    Sheila Waterman
     · 23/08/2019

    Clean, bright and airy. Friendly staff.

    Ivan Humpalot
    Ivan Humpalot
     · 18/02/2018

    Staff are amazing

    Loretta stone
    Loretta stone
     · 18/06/2017

    worse place to work. horrible horrible people if that is what they are.! afairs galore if that's what you want?favourtism and lies. they don't know how to lie straight!

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Southern Cross Care St Catherine's Villa supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Single room + private ensuiteSingle room + ensuite
    $126.27 Daily

    About the Staff

    216
    216 mins
    All Care Staff
    46 mins
    Registered Nurse

    Residents at Southern Cross Care St Catherine's Villa on average received 216 minutes of total daily care (104% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Southern Cross Care (NSW & ACT) Limited
    • Is Commonwealth government subsidised
    • ABN: 76131082374

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    126 North Street Grafton 2460 NSW

    Questions

    What is the ACQSC star rating of Southern Cross Care St Catherine's Villa?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Southern Cross Care St Catherine's Villa?

    Southern Cross Care St Catherine's Villa has 1 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024