Southern Cross Care St Joseph's
Residential aged care at Southern Cross Care St Joseph's in Tweed Heads, New South Wales
About the home
Southern Cross St Joseph's Apartments, rebuilt and extended in 2010 and 2011, is an aged care facility located just minutes south of Tweed Heads. It features 30 additional rooms, nine lounge areas, 11 sitting areas, two courtyards, a chapel, a hairdressing salon, and a library.
The facility provides easy access to well-maintained garden areas and offers a variety of lifestyle and activity programs, including bingo, in-house concerts, shopping trips, movie days, and a men’s group. Additional services include a coffee shop, a hairdresser, a GP, and other healthcare specialists.
The Arts Health Institute's Play Up program delivers weekly humour therapy with visiting performers. Local volunteers support the facility's staff in managing activities and outings. The facility is near a major shopping center and local bus stops.
- Gardens
- Outdoor courtyard
- Nearby shops
- Onsite hairdresser
- Specialised allied health services
- Transport
- Organised activities
- Onsite chapel
- Pets allowed
Top Rated Home in Tweed Heads
One of the top homes in Tweed Heads according to residents and Government service audits.
3 Year AccreditationSouthern Cross Care St Joseph's Reviews
Categories
The Residents Experience rating shows what current residents at Southern Cross Care St Joseph's think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
Not sharing connections.
I just want to thank all the staff for taking care of my Dad through a very difficult time. He is so happy here and he says it's like a big family.
My mother has been there for over 2 months. Despite repeated efforts I cannot get through to her on the phone. The EXCUSE? Shes not mobile. No S___ sherlock, that's why she's there. Every heard of a wheel chair.
Chemical restraint-antipsychotics given without consent, major errors in medical records, wrong medication doses given, care plans and resident information with major errors or not up to date, mother went missing from the facility twice, which was handled dreadfully and without duty of care. We have had numerous meetings, to no avail. This was our mother's home for 3 1/2 years and now we have to move her elsewhere for her safety. Would not want any other family to have this experience. I am not a reviewer, but there is nowhere to retrieve the appropriate information before you commit your loved one to a facility.
Rooms & Pricing
Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Southern Cross Care St Joseph's supports eligible government funded residents with subsidised fees.
About the Staff
Residents at Southern Cross Care St Joseph's on average received 194 minutes of total daily care (104% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by Southern Cross Care (NSW & ACT) Limited
- Is Commonwealth government subsidised
- ABN: 76131082374
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
1-9 Blundell Boulevard Tweed Heads South 2486 NSWQuestions
What is the ACQSC star rating of Southern Cross Care St Joseph's?
This home has an overall ACQSC star rating of Good.
What is the price range of residential aged care at Southern Cross Care St Joseph's?
Southern Cross Care St Joseph's has 1 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accommodation deposit.
Updated: 29 September 2024
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