Southern Cross Care WA : Frank Prendergast House Reviews, Photos & Availability | Caring Co
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Southern Cross Care WA : Frank Prendergast House

· 27 Pearson Drive Success 6164 Wa

Residential aged care at Southern Cross Care WA : Frank Prendergast House in Success, Western Australia

  • Permanent
  • Respite
  • Dementia
  • About the home

    Frank Prendergast House is a purpose-built aged care facility in Success, accommodating up to 73 residents across five homes. Each home includes a full-sized kitchen, lounge, dining area, and offers various social and lifestyle options. The individual private rooms are spacious, equipped with ensuite bathrooms, reverse cycle air conditioning, and personal storage.

    Common areas provide air-conditioned comfort and views of landscaped gardens, with amenities including a library, hairdresser, chapel, and more, along with weekly concerts and activities such as miniature golf. The facility specializes in dementia care with an on-site consultant and offers professional clinical care led by a team of enrolled and registered nurses, alongside access to GPs, physiotherapists, podiatrists, and dieticians. There's also a high dependency unit for residents with complex needs.

    • Gardens
    • Onsite hairdresser
    • Organised activities
    • Onsite chapel

    Southern Cross Care WA : Frank Prendergast House Rating

    Based on resident reviews and Government service audits.

    7.6
    Overall Score
    208
    Staffing Minutes
    3 Year Accreditation

    Southern Cross Care WA : Frank Prendergast House Reviews

    7.7· Recommended by 64% residents

    Categories

    Staff7.8
    78%
    Home7.6
    76%
    Independence8.0
    80%
    Food6.6
    66%
    Kindness8.4
    84%
    Safety8.8
    88%

    The Residents Experience rating shows what current residents at Southern Cross Care WA : Frank Prendergast House think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Rosalyn Avery
    Rosalyn Avery
     · 14/08/2022

    Thank you so much for looking after my parents. My brother and I are amazed at the wonderful care given to them for the last 2 years.

    Neville Ansell
    Neville Ansell
     · 05/05/2022

    All interactions with different staff members have been fantastic. The staff kept me up to date with all of my dad's actions. He was in there for a total of 4 weeks and appearded to be happy and well fed. I could not speak more highly. Sad to say 01st May 2022 I had a very caring staff member call me at 10.35 pm local time informing me that my father had passed away. The staff member showed me compassion. I collected his belongings and the staff were great. I thank all the staff so much fir such great service to the elderly and the families.

    Olivia Gumina
    Olivia Gumina
     · 08/08/2019

    frank is a lovely man xx

    gareth mcarthur
    gareth mcarthur
     · 09/01/2019

    Emily and her awesome staff were amazing during dad's stay here for a few months. He had been in a fairly ritzy (and expensive) place before but the care was only ok. The people at Frank Prendegast House really go out of their way and provide a very high level of care. I'd swap marble hallways for the family atmosphere and caring people at Frank's any day of the week. Thanks heaps guys for looking after my beloved Dad the way you did. Cheers.

    Emily Wood
    Emily Wood
     · 19/12/2018

    Great place to work. Excellent care

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    Room BSingle room + ensuite
    $550,000
    Room Type ASingle room + ensuite
    $550,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Southern Cross Care WA : Frank Prendergast House supports eligible government funded residents with subsidised fees.

    About the Staff

    208
    208 mins
    All Care Staff
    38 mins
    Registered Nurse

    Residents at Southern Cross Care WA : Frank Prendergast House on average received 208 minutes of total daily care (95% target) from a combination of support workers, enrolled and registered nurses. In August 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Southern Cross Care (WA) Inc
    • Is Commonwealth government subsidised
    • ABN: 55046572944

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    27 Pearson Drive Success 6164 Wa

    Questions

    What is the ACQSC star rating of Southern Cross Care WA : Frank Prendergast House?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Southern Cross Care WA : Frank Prendergast House?

    Southern Cross Care WA : Frank Prendergast House has 2 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 12 October 2024