Southern Plus East Fremantle Aged Care Residence features modern amenities including a digital concierge, outdoor spaces, family cafes, and therapy gardens. Its 83 rooms offer private garden balconies, ensuite bathrooms, and high-quality linens and toiletries. Residents enjoy daily activities, a movie theatre, salon, gym, hydrotherapy pool, and on-site medical and allied health services. Facilities also include a chef-run kitchen catering to various dietary needs and an extensive lifestyle program with activities ranging from concerts to exercise programs. The facility combines luxury with a comprehensive range of services aimed at maintaining residents' health and social connections.
Southern Plus East Fremantle Rating
Based on resident reviews and Government service audits.
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The Residents Experience rating shows what current residents at Southern Plus East Fremantle think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
I don’t know where to start! Is it: the constant change of management. 18months there has been 6 different managers but 7 managers as they tried one twice. The current manager is ‘Relief Facility Manager’ how vital health concerns such as weight loss and pressure sores are not addressed when advocating on behalf of a resident intimidation and bullying is used rather than address these vital health concerns the constant use and lack of communication of agency. When my mother was dying, each afternoon when leaving at 4:30pm (visiting hours finish) I would request to be called if she deteriorated so that I could be with her. At 3:30 am Tuesday morning my husband received an email stating that my mother had died. After sending an email to the manager 20 minutes later I was called to be informed that it was an agency RN and that my mother had died. Please consider carefully as there is more!
The staff I dealt with were lovely and very professional. I felt a bit of a disconnect between the brochure, website and the actual facility though. Nice to see dogs can visit the residents. Pets are so therapeutic for seniors.
First time visit, staff member Esther made me feel very welcome and helped me through with exercises in the pool which were very beneficial to my knee surgery. Going back again.
Gorgeous facility and very genuinely caring staff members. I hope to come here in my golden years!
Great staff friendly and felt very homely
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Southern Plus East Fremantle supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Southern Plus East Fremantle on average received 182 minutes of total daily care (93% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
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What is the ACQSC star rating of Southern Plus East Fremantle?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Southern Plus East Fremantle?
Southern Plus East Fremantle has 6 different types of rooms which range in price between $650,000 and $925,000 maximum refundable accommodation deposit.
Updated: 23 November 2024