Southern Plus East Fremantle Reviews, Photos & Availability | Caring Co
Australia > Western Australia

Southern Plus East Fremantle

· 15 Wolsely Street East Fremantle 6158 Wa

Residential aged care at Southern Plus East Fremantle in East Fremantle, Western Australia

  • Permanent
  • Respite
  • Dementia
  • About the home

    Southern Plus East Fremantle Aged Care Residence features modern amenities including a digital concierge, outdoor spaces, family cafes, and therapy gardens. Its 83 rooms offer private garden balconies, ensuite bathrooms, and high-quality linens and toiletries. Residents enjoy daily activities, a movie theatre, salon, gym, hydrotherapy pool, and on-site medical and allied health services. Facilities also include a chef-run kitchen catering to various dietary needs and an extensive lifestyle program with activities ranging from concerts to exercise programs. The facility combines luxury with a comprehensive range of services aimed at maintaining residents' health and social connections.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Specialised allied health services
    • Transport
    • Organised activities

    Southern Plus East Fremantle Rating

    Based on resident reviews and Government service audits.

    8.8
    Overall Score
    182
    Staffing Minutes
    3 Year Accreditation

    Southern Plus East Fremantle Reviews

    7.3· Recommended by 67% residents

    Categories

    Staff7.1
    71%
    Home7.4
    74%
    Independence7.7
    77%
    Food7.0
    70%
    Kindness8.3
    83%
    Safety7.7
    77%

    The Residents Experience rating shows what current residents at Southern Plus East Fremantle think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Dianne Rees
    Dianne Rees
     · 19/08/2021

    I don’t know where to start! Is it: the constant change of management. 18months there has been 6 different managers but 7 managers as they tried one twice. The current manager is ‘Relief Facility Manager’ how vital health concerns such as weight loss and pressure sores are not addressed when advocating on behalf of a resident intimidation and bullying is used rather than address these vital health concerns the constant use and lack of communication of agency. When my mother was dying, each afternoon when leaving at 4:30pm (visiting hours finish) I would request to be called if she deteriorated so that I could be with her. At 3:30 am Tuesday morning my husband received an email stating that my mother had died. After sending an email to the manager 20 minutes later I was called to be informed that it was an agency RN and that my mother had died. Please consider carefully as there is more!

    Michelle Murray
    Michelle Murray
     · 12/09/2020

    The staff I dealt with were lovely and very professional. I felt a bit of a disconnect between the brochure, website and the actual facility though. Nice to see dogs can visit the residents. Pets are so therapeutic for seniors.

    Trudie Watson
    Trudie Watson
     · 06/08/2020

    First time visit, staff member Esther made me feel very welcome and helped me through with exercises in the pool which were very beneficial to my knee surgery. Going back again.

    Nina Simunovic
    Nina Simunovic
     · 13/01/2020

    Gorgeous facility and very genuinely caring staff members. I hope to come here in my golden years!

    The Dadutz
    The Dadutz
     · 20/07/2018

    Great staff friendly and felt very homely

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Southern Plus East Fremantle supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Group 6Single room + ensuite
    $149.23 Daily
    Group 4Single room + ensuite
    $177.93 Daily
    Group 1Single room + ensuite
    $212.37 Daily
    Group 2Single room + ensuite
    $200.89 Daily
    Group 5Single room + ensuite
    $166.45 Daily
    Group 3Single room + ensuite
    $189.41 Daily

    About the Staff

    182
    182 mins
    All Care Staff
    31 mins
    Registered Nurse

    Residents at Southern Plus East Fremantle on average received 182 minutes of total daily care (93% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Southern Cross Care (WA) Inc
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 55046572944

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Religions practised

    • Catholic
    • Other Christian

    Location

    15 Wolsely Street East Fremantle 6158 Wa

    Questions

    What is the ACQSC star rating of Southern Plus East Fremantle?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Southern Plus East Fremantle?

    Southern Plus East Fremantle has 6 different types of rooms which range in price between $650,000 and $925,000 maximum refundable accommodation deposit.

    Updated: 23 November 2024