Southhaven Aged Care Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Padstow

Southhaven Aged Care

· 11 Queensbury Road Padstow Heights 2211 NSW

Residential aged care at Southhaven Aged Care in Padstow, New South Wales

  • Permanent
  • Respite
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    About our home

    Southaven Aged Care is a 141 bed high-care aged care home nestled in Sydney's Padstow Heights beautiful bushland. The home includes communal areas such as a library, dining room where fresh seasonal meals are served, activities center, and of course resident favourite Ernie's Cafe. Additional services provided include full laundry, a hairdressing and beauty salon, and sensory gardens. The home also offers Wi-Fi enabled spaces, enhancing connectivity for residents and visitors. You can expect an environment that is homely, with cozy and inviting common areas for relaxation and visits from friends and family.

    • Gardens
    • Onsite hairdresser

    Southhaven Aged Care Rating

    Based on resident reviews and Government service audits.

    8.6
    Overall Score
    243
    Staffing Minutes
    3 Year Accreditation

    Southhaven Aged Care Reviews

    7.9· Recommended by 73% residents

    Categories

    Staff8.3
    83%
    Home7.7
    77%
    Independence7.3
    73%
    Food7.2
    72%
    Kindness8.5
    85%
    Safety8.0
    80%

    The Residents Experience rating shows what current residents at Southhaven Aged Care think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Nita Wright
    Nita Wright
     · 01/08/2019

    My mum spent 5 weeks in respite care. The delivery of care by staff was great.I am in Melbourne and the communication from the Care Manager was fantastic. Thank you to the team for making mums recovery easier than it could have been. Keep up the great care!!

    Janelle West
    Janelle West
     · 13/05/2019

    I had dealings with Southhaven for 10 years, having had both Mum and Dad in there over that period. Could not have been happier with the care they were given by the amazing and caring staff.

    Devi Gyawali Paudel
    Devi Gyawali Paudel
     · 26/07/2017

    The previous rating was done by accident.The nursing home is truly awesome place to work where elderly people are taken care as our parents. The management team is like family members for staffs and residents. Southheaven is really HEAVEN for all staffs and residents. Highly recommended for your love ones .

    Salwa Gerges
    Salwa Gerges
     · 15/06/2017

    Great care workers looking after their residents

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Southhaven Aged Care supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Classic PlusSingle room + shared bathroom
    $120.53 Daily
    SignatureSingle room + ensuite
    $126.27 Daily
    Companion Classic PlusShared room + shared bathroom
    $90.69 Daily
    MSU CompanionShared room + shared bathroom
    $80.36 Daily

    About the Staff

    243
    243 mins
    All Care Staff
    40 mins
    Registered Nurse

    Residents at Southhaven Aged Care on average received 243 minutes of total daily care (101% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

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    Things to know

    About the operator

    • Operated by Oracle Care (NSW) Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 48608029796

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    11 Queensbury Road Padstow Heights 2211 NSW

    Questions

    What is the ACQSC star rating of Southhaven Aged Care?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Southhaven Aged Care?

    Southhaven Aged Care has 4 different types of rooms which range in price between $350,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 4 January 2025