The Alexander Aged Care Centre Rating
Based on resident reviews and Government service audits.
Categories
The Residents Experience rating shows what current residents at The Alexander Aged Care Centre think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
My auntie fell out of her bed and broke her back in several places. She is in hospital fitted with a brace. This could have been avoided if the staff had placed mates on the floor beneath her bed. Not enough care was taken to about this extremely serious incident.
My beautiful yiayia Dionissia spent her last 37 days in this lovely aged care facility. Our family would like to thank the wonderful staff for making her feel comfortable and taking such good care of her. Special mention to Angela who really went that extra mile to make her feel safe. Thank you 🙏
Thank you for the amazing care you have offered my Aunt over the past 2 years. Zero cases of COVID-19 during these challenging times is an amazing testament of how thorough and professional The Alexander Aged Care is. Your regular contact, correspondence and updates have provided comfort and peace of mind. Thank you from the bottom of our hearts.
Understaffed. Badly managed. Overall unwelcome experience. I wouldn't recommend admitting your elderly family members here for their safety and sanity. Can't give zero stars, so 1 is all they get.
Mum has been at The Alexander since the 17/01/19 , I’m so happy with the care she is given , the room is lovely along with the all facilities, Plenty of activity’s to participate in.. The staff from hands on to executive and everyone in between and behind the scenes have gone above and beyond to ensure her transition is as any as possible .
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
The Alexander Aged Care Centre supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at The Alexander Aged Care Centre on average received 213 minutes of total daily care (97% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
Safety Checks
What is the ACQSC star rating of The Alexander Aged Care Centre?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at The Alexander Aged Care Centre?
The Alexander Aged Care Centre has 5 different types of rooms which range in price between $350,000 and $550,000 maximum refundable accommodation deposit.
Updated: 30 November 2024