The Alexander Aged Care Centre Reviews, Photos & Availability | Caring Co
Australia > Victoria > Clayton

The Alexander Aged Care Centre

· 1720 Dandenong Road Clayton 3168 VIC

Residential aged care at The Alexander Aged Care Centre in Clayton, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    • Gardens
    • Outdoor courtyard

    The Alexander Aged Care Centre Rating

    Based on resident reviews and Government service audits.

    8.3
    Overall Score
    213
    Staffing Minutes
    3 Year Accreditation

    The Alexander Aged Care Centre Reviews

    6.8· Recommended by 43% residents

    Categories

    Staff6.8
    68%
    Home6.9
    69%
    Independence7.1
    71%
    Food6.8
    68%
    Kindness7.1
    71%
    Safety7.9
    79%

    The Residents Experience rating shows what current residents at The Alexander Aged Care Centre think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Doris Mitropoulos
    Doris Mitropoulos
     · 09/12/2022

    My auntie fell out of her bed and broke her back in several places. She is in hospital fitted with a brace. This could have been avoided if the staff had placed mates on the floor beneath her bed. Not enough care was taken to about this extremely serious incident.

    diane Otis
    diane Otis
     · 11/06/2022

    My beautiful yiayia Dionissia spent her last 37 days in this lovely aged care facility. Our family would like to thank the wonderful staff for making her feel comfortable and taking such good care of her. Special mention to Angela who really went that extra mile to make her feel safe. Thank you 🙏

    Omiros Tsorbas (OMiDESIGN)
    Omiros Tsorbas (OMiDESIGN)
     · 09/03/2021

    Thank you for the amazing care you have offered my Aunt over the past 2 years. Zero cases of COVID-19 during these challenging times is an amazing testament of how thorough and professional The Alexander Aged Care is. Your regular contact, correspondence and updates have provided comfort and peace of mind. Thank you from the bottom of our hearts.

    That Guy
    That Guy
     · 08/06/2020

    Understaffed. Badly managed. Overall unwelcome experience. I wouldn't recommend admitting your elderly family members here for their safety and sanity. Can't give zero stars, so 1 is all they get.

    Jenny Robson
    Jenny Robson
     · 26/02/2019

    Mum has been at The Alexander since the 17/01/19 , I’m so happy with the care she is given , the room is lovely along with the all facilities, Plenty of activity’s to participate in.. The staff from hands on to executive and everyone in between and behind the scenes have gone above and beyond to ensure her transition is as any as possible .

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    The Alexander Aged Care Centre supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    ExecutiveSingle room + ensuite
    $122.83 Daily
    Executive Suites or CouplesSingle room + ensuite
    $126.27 Daily
    Premium Large Single or CouplesSingle room + ensuite
    $120.53 Daily
    SuperiorSingle room + ensuite
    $80.36 Daily
    PremiumSingle room + ensuite
    $97.58 Daily

    About the Staff

    213
    213 mins
    All Care Staff
    46 mins
    Registered Nurse

    Residents at The Alexander Aged Care Centre on average received 213 minutes of total daily care (97% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Premier Aged Care Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 52142224637

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    1720 Dandenong Road Clayton 3168 VIC

    Questions

    What is the ACQSC star rating of The Alexander Aged Care Centre?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at The Alexander Aged Care Centre?

    The Alexander Aged Care Centre has 5 different types of rooms which range in price between $350,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 30 November 2024