Residential aged care at The Ashley Aged Care in Reservoir, Victoria
About the home
The Ashley is an established aged care home located in the heart of Reservoir, close to the high street. It provides a comfortable setting with rooms featuring private ensuites, heating, and nurse call systems, each with access to the gardens.
The facility includes expansive garden areas, open-plan living spaces, and a private meal area for quieter dining. Original staff members continue to work at The Ashley, contributing to a stable and familiar atmosphere for residents. These aspects highlight The Ashley as a suitable option for quality care in a homelike environment.
- Gardens
Top Rated Home in Reservoir
One of the top homes in Reservoir according to residents and Government service audits.
3 Year AccreditationThe Ashley Aged Care Reviews
Categories
The Residents Experience rating shows what current residents at The Ashley Aged Care think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
The decision to put mum into care wasn't an easy one to take but I felt she needed much more care than I could give her. I was recommended The Ashley by a fabulous carer from Darebin City Council and her recommendation was right - it's a lovely place, mum loves being there, and she's very well cared for. The staff and residents are all really friendly and I know mum's receiving the care she needs.
My Father has just entered The Ashley, under difficult circumstances, and the transition has been made seamless through care and professionalism throughout. I am both delighted and very relieved that we made the decision to choose The Ashley for my Dad’s next stage of live. Thank you to everyone. Mark
BAD PLACE DO NOT GO HERE they do not do their job well and over medicate their patients
The Ashley is a quality care facility. The staff are caring and always communicative and give the impression of always enjoying their work. Some staff have also worked at the care home for many years. The shared resident facilities are well managed and organised with a wide range of activities for the residents to participate in. Having an on-site kitchen is also a great bonus. My partner and I searched for a long time to find a home that would care for my 93 year old mother in ways that I was unable to given her increasing needs. A great place.
Hello Just send me feedback. Whilst I understand the impact of Covid especially in the age care sector I am a little concerned about how our loved ones and staff are feeling. When mum first went into care I was absolutely sure that the Ashley filled all the requirements we wanted including staff morale and the joy one could feel throughout the home. Lately with so much change I have noticed how gloomy and functional the atmosphere has become. Staff used to laugh with each other and residents making for a happy and carefree environment. This atmosphere has virtually disappeared! Where has the laughter and happiness gone?? Staff appear run off their feet with little or no time to interact with each other and the residents. We need to care for the carers more and bring back that happy interaction they had with each other and residents. Hopefully with time and encouragement from management this great atmosphere of laughter will return and pass down to residents making for a wonderful place to work and live. Regards Kay
Rooms & Pricing
$450,000 - $900,000 · 114 rooms · Concessional residents welcome
| Deluxe Room | 1 | Ensuite | Minimum of 15 m2 but rooms vary in size. | |
| Gumnut Superior Plus Rooms | 1 | Ensuite | Minimum of 15 m2 but rooms vary in size. | |
| Superior | 1 | Ensuite | Varies. Minimum of 18 m2 | |
| Superior Suite | 2 | Shared | Minimum of 28 m2 | |
| Ashley Deluxe Room | 1 | Ensuite | Minimum of 15 m2 but rooms vary in size. | |
| Classic Plus | 1 | Ensuite | minimum is 15sqm | |
| Superior | 1 | Ensuite | Varies. Minimum is 15m2 |
About the Staff
Types of staff employed
The average resident at The Ashley Aged Care received 193 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 97% of their daily total care target of 199 minutes set by the Australian government based on the unique needs of their residents.
Things to know
About the operator
- Operated by McKenzie Aged Care Group Pty Ltd
- For profit business
- Is Commonwealth government subsidised
- ABN: 26006276124
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
17-21 Ashley Street Reservoir 3073 VICQuestions
What is the ACQSC star rating of The Ashley Aged Care?
The Ashley Aged Care has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at The Ashley Aged Care?
The Ashley Aged Care has 7 different types of rooms which range in price between $450,000 and $900,000 maximum refundable accomodation deposit.
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