The Ashley Aged Care Reviews, Photos & Availability | Caring Co
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The Ashley Aged Care

Residential aged care at The Ashley Aged Care in Reservoir, Victoria

  • Permanent
  • Respite
  • Dementia
  • About our home

    The Ashley is an established aged care home located in the heart of Reservoir, close to the high street. It provides a comfortable setting with rooms featuring private ensuites, heating, and nurse call systems, each with access to the gardens.

    The facility includes expansive garden areas, open-plan living spaces, and a private meal area for quieter dining. Original staff members continue to work at The Ashley, contributing to a stable and familiar atmosphere for residents. These aspects highlight The Ashley as a suitable option for quality care in a homelike environment.

    • Gardens

    The Ashley Aged Care Reviews

    8.5· Recommended by 92% residents

    Categories

    Staff8.3
    83%
    Home8.6
    86%
    Independence8.8
    88%
    Food7.9
    79%
    Kindness8.8
    88%
    Safety9.1
    91%

    The Residents Experience rating shows what current residents at The Ashley Aged Care think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Suzi O'Dell
    Suzi O'Dell
     · 06/02/2023

    The decision to put mum into care wasn't an easy one to take but I felt she needed much more care than I could give her. I was recommended The Ashley by a fabulous carer from Darebin City Council and her recommendation was right - it's a lovely place, mum loves being there, and she's very well cared for. The staff and residents are all really friendly and I know mum's receiving the care she needs.

    Mark Sinton
    Mark Sinton
     · 23/12/2022

    My Father has just entered The Ashley, under difficult circumstances, and the transition has been made seamless through care and professionalism throughout. I am both delighted and very relieved that we made the decision to choose The Ashley for my Dad’s next stage of live. Thank you to everyone. Mark

    carti
    carti
     · 29/11/2022

    BAD PLACE DO NOT GO HERE they do not do their job well and over medicate their patients

    Keith Peters
    Keith Peters
     · 25/09/2022

    The Ashley is a quality care facility. The staff are caring and always communicative and give the impression of always enjoying their work. Some staff have also worked at the care home for many years. The shared resident facilities are well managed and organised with a wide range of activities for the residents to participate in. Having an on-site kitchen is also a great bonus. My partner and I searched for a long time to find a home that would care for my 93 year old mother in ways that I was unable to given her increasing needs. A great place.

    Kay Robertson
    Kay Robertson
     · 18/07/2022

    Hello Just send me feedback. Whilst I understand the impact of Covid especially in the age care sector I am a little concerned about how our loved ones and staff are feeling. When mum first went into care I was absolutely sure that the Ashley filled all the requirements we wanted including staff morale and the joy one could feel throughout the home. Lately with so much change I have noticed how gloomy and functional the atmosphere has become. Staff used to laugh with each other and residents making for a happy and carefree environment. This atmosphere has virtually disappeared! Where has the laughter and happiness gone?? Staff appear run off their feet with little or no time to interact with each other and the residents. We need to care for the carers more and bring back that happy interaction they had with each other and residents. Hopefully with time and encouragement from management this great atmosphere of laughter will return and pass down to residents making for a wonderful place to work and live. Regards Kay

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    The Ashley Aged Care supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Deluxe RoomSingle room + ensuite
    $120.53 Daily
    Superior SuiteShared room + shared bathroom
    $206.63 Daily
    SuperiorSingle room + ensuite
    $103.32 Daily
    SuperiorSingle room + ensuite
    $206.63 Daily
    Classic PlusSingle room + ensuite
    $149.23 Daily

    About the Staff

    198
    198 mins
    All Care Staff
    37 mins
    Registered Nurse

    Residents at The Ashley Aged Care on average received 198 minutes of total daily care (Infinity% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by McKenzie Aged Care Group Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 26006276124

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    17-21 Ashley Street Reservoir 3073 VIC

    Updated: 29 September 2024