The Glen Residential Care Service Reviews, Photos & Availability | Caring Co
Australia > New South Wales

The Glen Residential Care Service

· 16 Correa Place Catalina 2536 NSW

Residential aged care at The Glen Residential Care Service in Catalina, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    Located next to a bushland reserve, The Glen is a modern aged care facility designed to highlight its coastal environment. The home offers a variety of amenities including comfortable lounge and dining areas, balconies, activity and meeting rooms, a computer room, gardens, a library, café, hairdressing salon, and BBQ facilities.

    Each room is air-conditioned, features a private ensuite, flat screen TV, and modern decor. The facility is structured with multiple wings, each having their own sitting areas, balconies, and dining rooms. The Glen is well-supported by the community and a dedicated group of volunteers, ensuring a caring, comfortable, and secure environment for its residents.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser

    Top Rated Home in Catalina

    One of the top homes in Catalina according to residents and Government service audits.

    8.6
    Overall Score
    222
    Staffing Minutes
    3 Year Accreditation

    The Glen Residential Care Service Reviews

    8.6· Recommended by 79% residents

    Categories

    Staff8.7
    87%
    Home8.1
    81%
    Independence9.4
    94%
    Food6.8
    68%
    Kindness8.8
    88%
    Safety9.5
    95%

    The Residents Experience rating shows what current residents at The Glen Residential Care Service think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Eve Clarke
    Eve Clarke
     · 22/07/2022

    Visited my sister. Lovely entrance, with little coffee shop. Friendly, calm, welcoming atmosphere.

    Seana Ryan
    Seana Ryan
     · 04/08/2021

    What a name! No hope more like. When I am old I will get a house with my sister and a friend or two and we will support each other.

    Keven Quinn
    Keven Quinn
     · 09/07/2020

    My dad lives there staff os good he had a fall early morning very quick to call family & ambo all okback there nowTHANKYou 💐

    Neil Kennett
    Neil Kennett
     · 30/10/2019

    I really thank Kim and a lot of the Nursing Staff to allow Sabbie to visit the facility for him being such a big dog and after a while Violet the black poodle is not so imitated by him anymore. It gives my Mum satisfaction and company to be able to see Sabbie and it brightens up her day. Like of all the other places on the East Coast especially Goodna Qld and Noosa, that me and Sabbie my Maremma travel too, are made very welcome and The Glen Nursing Staff and the residents love to give Sabbie a pat and it brightens up there very day. The rooms at The Glen are very clean and it's a good atmosphere there and the staff very positive.

    Teresa Wheatley
    Teresa Wheatley
     · 29/10/2019

    If your relative is high need as was my mother dont think about the glen. It was all too much for the staff ,also their resident doctor would'nt see her when needed as she wasnt his patient. She lasted 45 days before passing If you can move around by yourself, feed yourself, shower yourself , you will be ok Otherwise forget it

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    The Glen Residential Care Service supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Single RoomSingle room + ensuite
    $97.58 Daily
    Single Room with KitchenetteSingle room + ensuite
    $109.05 Daily

    About the Staff

    222
    222 mins
    All Care Staff
    42 mins
    Registered Nurse

    Residents at The Glen Residential Care Service on average received 222 minutes of total daily care (118% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Churches Of Christ Community Care
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 41041851866

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    16 Correa Place Catalina 2536 NSW

    Questions

    What is the ACQSC star rating of The Glen Residential Care Service?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at The Glen Residential Care Service?

    The Glen Residential Care Service has 2 different types of rooms which range in price between $425,000 and $475,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024