The Pines Aged Care Facility Reviews, Photos & Availability | Caring Co
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The Pines Aged Care Facility

· 167 Ponte Vecchio Boulevard Ellenbrook 6069 Wa

Residential aged care at The Pines Aged Care Facility in Ellenbrook, Western Australia

  • Permanent
  • Respite
  • Dementia
  • About our home

    Aegis The Pines is an aged care facility with accommodation for 78 residents, available in single and double room configurations, each equipped with large ensuite bathrooms and air conditioning. The facility features multiple dining areas, secure courtyards, lounge spaces, extensive gardens, and patio areas across different wings.

    Special amenities include a sensory therapy room, a hydrotherapy spa, a library, a hairdressing salon, and designated activity and therapy spaces. The facility provides care for all levels, including specialist dementia care.

    For recreation and family events, there are BBQ areas in the Pinaster and Juniper wings and a function room available for booking. Aegis The Pines is designed to support aging in place with a comprehensive range of services and facilities.

    • Gardens
    • Outdoor courtyard
    • Onsite hairdresser
    • Organised activities

    Top Rated Home in Ellenbrook

    One of the top homes in Ellenbrook according to residents and Government service audits.

    8.9
    Overall Score
    221
    Staffing Minutes
    3 Year Accreditation

    The Pines Aged Care Facility Reviews

    7.6· Recommended by 71% residents

    Categories

    Staff7.3
    73%
    Home7.9
    79%
    Independence8.2
    82%
    Food6.8
    68%
    Kindness8.2
    82%
    Safety9.3
    93%

    The Residents Experience rating shows what current residents at The Pines Aged Care Facility think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    May Hoang
    May Hoang
     · 03/11/2022

    Manager is so rude to staff! I could not tolerate hearing anymore there .. i will continue to find another aged care facility that is more respectful so i know my family will be in good care…

    Mastoora Jamali
    Mastoora Jamali
     · 03/11/2022

    Very rude staff, manager des was very unwelcoming I felt intimated and would no recommend this company if that's the first impression upon arrival. I will consider placing my grandma elsewhere.

    Jullia J
    Jullia J
     · 02/08/2022

    My Mother is in The Pines and has been for a yr. All the staff are very caring & friendly. The facility is always clean whenever we visit. We like The Pines because it is single story building and has lovely courtyards residents can go out into. My Mother was an avid gardener, putting her in a modern high rise facility was not an option. There are always activities residents can be involved in if they wish, from exercises, crafts & games, high teas & special luncheons. She has her own room with large TV included and air con. We are very happy with the care she is given. Staff have done a fantastic job in keeping covid out of the Nursing Home.

    Ash Ash
    Ash Ash
     · 08/06/2021

    Harsh FM never applied

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    The Pines Aged Care Facility supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Juniper - 19-25Shared room + ensuite
    $50.75 Daily
    Pinaster - 24-27,30-35Single room + ensuite
    $96.89 Daily
    All other roomsSingle room + ensuite
    $78.43 Daily
    Norfolk - 15-18Shared room + ensuite
    $41.52 Daily

    About the Staff

    221
    221 mins
    All Care Staff
    42 mins
    Registered Nurse

    Residents at The Pines Aged Care Facility on average received 221 minutes of total daily care (105% target) from a combination of support workers, enrolled and registered nurses. In December 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Aegis Aged Care Group Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 16009048784

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    167 Ponte Vecchio Boulevard Ellenbrook 6069 Wa

    Questions

    What is the ACQSC star rating of The Pines Aged Care Facility?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at The Pines Aged Care Facility?

    The Pines Aged Care Facility has 4 different types of rooms which range in price between $180,000 and $420,000 maximum refundable accommodation deposit.

    Updated: 8 February 2025