Residential aged care at The Plains in Eight Mile Plains, Queensland
About our home
The aged care home comprises eight houses, each able to accommodate up to 13 residents. Each house features a kitchen, dining room, lounge, family room, and activities space. Houses on the upper floor include balconies, and those on the ground floor offer courtyards with gazebos.
The facility provides various amenities such as a library, a 300-seat community hall, café, central courtyard, town square, swimming pool with a spa nook, barbeque pavilion, pond with gazebo, children's playground, and a residents' workshop. Additional services include a salon offering hairdressing and beauty treatments.
Located conveniently, the home has easy access to motorways and shopping centers, and there is a bus stop directly outside.
- Outdoor courtyard
- Onsite hairdresser
- Transport
- Nearby shops
The Plains Rating
Based on resident reviews and Government service audits.
3 Year AccreditationThe Plains Reviews
Categories
The Residents Experience rating shows what current residents at The Plains think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
During covid lock downs my mother in law fell down and broke her hips. After 1 month When the aged care became open again for visiting, we noticed her having difficulty walking. We talked to the nurses and physiotherapist and they dismissed our concern. They said she was ok. It was only when we contacted an external doctor that they requested an X-ray. We found out through the x-ray her hips were broken. I think the plains were negligent in not even get a doctor look at her and getting X-ray. A month later in the hospital after her surgery, my mother in law passed away. After she passed away we never even received a sorry or condolences. Instead we receive a call asking us to grab her belongings The plains is very cold and business like!!
A wonderful facility for family and friends to spend a special time in life. Especially wonderful as needs change maintaining a practical level of independence and support.
Very nice staff and good to deal with best old age care villiage in brisbane and highly recommended 👍john any pest control
Very nice place better than what we expected so glad grandma is happy and content
Seems like a pretty nice aged care community.
Rooms & Pricing
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
The Plains supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
About the Staff
Residents at The Plains on average received 212 minutes of total daily care (104% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by Bethany Christian Care
- Not for profit business
- Is Commonwealth government subsidised
- ABN: 28041667312
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
333 Underwood Road Eight Mile Plains 4113 QLDQuestions
What is the ACQSC star rating of The Plains?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at The Plains?
The Plains has 2 different types of rooms which range in price between $500,000 and $550,000 maximum refundable accommodation deposit.
Updated: 30 November 2024
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