TriCare Sunnybank Hills Aged Care Residence Reviews, Photos & Availability | Caring Co
Australia > Queensland > Sunnybank Hills

TriCare Sunnybank Hills Aged Care Residence

· 330 Jackson Road Sunnybank Hills 4109 QLD

Residential aged care at TriCare Sunnybank Hills Aged Care Residence in Sunnybank Hills, Queensland

  • Permanent
  • Respite
  • About our home

    Sunnybank Hills Aged Care is a modern facility offering a range of services and plush accommodations. It features multiple dining and lounge areas, a media room, and various indoor and outdoor spaces for relaxation and social activities. Each premium single room includes garden or courtyard views, a large TV with Foxtel, luxurious ensuites, and modern amenities like movement sensors and personal alert pendants.

    The facility is equipped with advanced care technology including an electronic ceiling hoist and automated beds and recliners. Residents benefit from individual climate control, ample storage, and kitchenette facilities in their rooms.

    A dedicated team of healthcare and support staff, including nurses, carers, a physiotherapist, and a chef, ensure comprehensive care and freshly prepared nutritious meals. Daily lifestyle programs promote physical and social engagement. Sunnybank Hills is conveniently located near local amenities like shops, cafes, and medical facilities.

    • Nearby shops
    • Specialised allied health services
    • Organised activities
    • Gardens
    • Outdoor courtyard

    TriCare Sunnybank Hills Aged Care Residence Rating

    Based on resident reviews and Government service audits.

    7.9
    Overall Score
    166
    Staffing Minutes
    3 Year Accreditation

    TriCare Sunnybank Hills Aged Care Residence Reviews

    7.8· Recommended by 60% residents

    Categories

    Staff7.7
    77%
    Home8.1
    81%
    Independence7.6
    76%
    Food7.3
    73%
    Kindness7.7
    77%
    Safety9.0
    90%

    The Residents Experience rating shows what current residents at TriCare Sunnybank Hills Aged Care Residence think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    ping zhou
    ping zhou
     · 09/02/2023

    Two stars for the facilities, nice big room with big TV. Staff seems friendly, but doesn’t help much. Nothing really happened to my mother-in law except she doesn’t eat much their food since not very nice meals. What shocked us was an old gentleman who has not sight asked for help to go to toilet and the lady asked him to sit there and wait for 10 minutes but she never came back. The old man struggled but couldn’t find the way ti toile, we pressed the button nobody appeared and he stared to lose temper and yelled at the hallway, sadly nobody came. I didn’t know how to help and had to keep eyes on my mother in Law. Just sad to see all this.

    Sara Graham
    Sara Graham
     · 16/12/2022

    My Mum has been at Tricare Sunnybank for four years. It is a very challenging environment to deliver high quality care when measured against the acute care environment (ie hospitals). Tricare has experienced issues over these years but I am very happy with the current leadership team in Raj and Amanda. I hope they remain in these roles to continue to support staff to deliver compassionate care to my Mum.

    Robert Ho
    Robert Ho
     · 02/08/2022

    Visited my grandma on Thursday last week in the late evening around 8pm and there was no staff to give my grandma something for her pain. Caring staff said that the registered nurse who can give the pain medication is gone home early . Apparently, there was an enrolled nurse there and she could not give the pain medication without the Registered nurse . What about if someone needs pain medication . I hope your loved are not experiencing the same thing . I am assuming it is a common thing at this place . I hope the manager of this place is aware of it at least .

    Nik Harvey
    Nik Harvey
     · 02/11/2020

    Wonderful staff and facility. My Dad has resided here for the past year and I can honestly say that I would highly recommend this facility to anyone needing to place a loved one into a nursing home as their standard of care has far exceeded my expectations in every way. A very heartfelt Thank You to you all!!

    steventhechef
    steventhechef
     · 27/12/2018

    It is like a 5 star hotel with an exceptional level of care. I highly recommend TriCare Sunnybank Hills to anyone looking for aged care for their family. The staff are excellent and visitors always tell me how great the nurses and carers were to them. The staff always have a smile on their face. It is so nice that I would stay there.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    TriCare Sunnybank Hills Aged Care Residence supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Premium Single Studio with Private EnsuiteSingle room + ensuite
    $126.27 Daily
    Premium Single Studio with Private EnsuiteSingle room + ensuite
    $126.27 Daily

    About the Staff

    166
    166 mins
    All Care Staff
    37 mins
    Registered Nurse

    Residents at TriCare Sunnybank Hills Aged Care Residence on average received 166 minutes of total daily care (86% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by TriCare Sunnybrae Aged Care Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 50614892072

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    330 Jackson Road Sunnybank Hills 4109 QLD

    Questions

    What is the ACQSC star rating of TriCare Sunnybank Hills Aged Care Residence?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at TriCare Sunnybank Hills Aged Care Residence?

    TriCare Sunnybank Hills Aged Care Residence has 2 different types of rooms which range in price between $550,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 21 December 2024