Tweed River Care Community Reviews, Photos & Availability | Caring Co
Australia > New South Wales > Tweed Heads

Tweed River Care Community

· 7-9 Florence Place Tweed Heads 2485 NSW

Residential aged care at Tweed River Care Community in Tweed Heads, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    Tweed River Care Community offers a variety of facilities including dining and lounge areas, an activities room, cafe, theatrette, gym, private dining, and outdoor courtyards and gardens. The resident rooms are furnished and include ensuite bathrooms and built-in wardrobes, tailored for aged care needs.

    The wellness center at the home employs physiotherapists, exercise physiologists, and occupational therapists to aid residents in maintaining their mobility and independence. There's also a dedicated memory care area designed for residents with dementia, focusing on activities that promote reminiscence and independence.

    Residents have access to comprehensive medical services such as podiatry, physiotherapy, and pain management. The home provides dietician-approved meals prepared on-site, and features activities like pet therapy, music therapy, and gardening to encourage social interaction.

    • Nearby shops
    • Near to beach
    • Specialised allied health services
    • Gardens
    • Outdoor courtyard
    • Organised activities
    • Pets allowed

    Tweed River Care Community Rating

    Based on resident reviews and Government service audits.

    8.8
    Overall Score
    193
    Staffing Minutes
    3 Year Accreditation

    Tweed River Care Community Reviews

    8.5· Recommended by 88% residents

    Categories

    Staff8.4
    84%
    Home8.3
    83%
    Independence8.7
    87%
    Food7.3
    73%
    Kindness8.6
    86%
    Safety9.2
    92%

    The Residents Experience rating shows what current residents at Tweed River Care Community think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Joseph Porcia
    Joseph Porcia
     · 08/12/2021

    My aunt is a resident at Opal Tweed. I found this facility to be first class.The catering is exceptional. Their staff are equipped to care for someone in high needs like my aunt who has dementia and physical disability. The manager is truly qualified in all levels. They are security conscious and have protected my aunt from the predatory advances of a 'Tweed Heads' local. My aunt's welfare is of their paramount concern. I recommend this facility to anyone in need of their service.

    Christen Callaghan
    Christen Callaghan
     · 19/11/2021

    All staff are so amazing. Management and kitchen.cleaners.Rns.carers,gso's,maintenance, Cafe ihope I haven't forgotten anyone. It's such a great team. And most of all the best residence any aged care could ask for oh also admin

    Iris Alexandra
    Iris Alexandra
     · 17/11/2021

    My friend is a resident here and she is very unhappy!! Management refuse to speak to her about her problems and treat her with utter contempt!! I think prisoners in jail are treated better!! The abuse from some of the staff is ignored!! Think carefully before sending your loved ones there!!

    Jarrod Custovic
    Jarrod Custovic
     · 13/05/2021

    Such a wonderful bunch of professionals. Thoroughly enjoyed working for this company.

    Jane Matts
    Jane Matts
     · 18/12/2018

    I currently have my issues regarding this facility with the Aged Care Commissioner. I will certainly be making a submission to the Aged Care Royal Commission regarding my mothers' experience. I'd suggest anyone considering Aged Care to do their homework. I would never recommend a Nursing Home for the care of a loved one unless it was absolutely necessary and the last possible resort.

    Rooms & Pricing

    Refundable Accommodation Deposit (RAD) is a lump sum accommodation deposit refundable at the end of stay.

    Room Type
    Price
    PremiumSingle room + ensuite
    $525,000
    DeluxeSingle room + ensuite
    $550,000
    SuperiorSingle room + ensuite
    $500,000
    Premium SuiteShared room + shared bathroom
    $350,000
    ClassicSingle room + ensuite
    $495,000

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Tweed River Care Community supports eligible government funded residents with subsidised fees.

    About the Staff

    193
    193 mins
    All Care Staff
    40 mins
    Registered Nurse

    Residents at Tweed River Care Community on average received 193 minutes of total daily care (89% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by DPG Services Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 38090007999

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    7-9 Florence Place Tweed Heads 2485 NSW

    Questions

    What is the ACQSC star rating of Tweed River Care Community?

    This home has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Tweed River Care Community?

    Tweed River Care Community has 5 different types of rooms which range in price between $350,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 16 November 2024