Twin Parks Aged Care Centre
Residential aged care at Twin Parks Aged Care Centre in Reservoir, Victoria
About our home
Twin Parks aged care home in Reservoir provides luxurious accommodations with a variety of facilities and amenities. The home includes multiple lounges, dining areas, a physiotherapy room, hair salon, therapy and doctor's room. Recreational offerings feature a concert hall with a grand piano and dance floor, a bar, pool table, BBQ area, and more. The facility is surrounded by parklands and has landscaped gardens and terraces.
Residents have access to internet in the computer room and laundry facilities. Personalized care is a priority with various activities like arts and crafts, sensory therapy, and weekly outings planned. Catering services are available on-site, ensuring a high quality of life for all residents.
- Nearby shops
- Specialised allied health services
- Onsite hairdresser
- Gardens
- Transport
- Organised activities
Twin Parks Aged Care Centre Rating
Based on resident reviews and Government service audits.
3 Year AccreditationTwin Parks Aged Care Centre Reviews
Categories
The Residents Experience rating shows what current residents at Twin Parks Aged Care Centre think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
When you're deciding which nursing home will best care for your vulnerable elderly Parent you'd probably AVOID Twin Parks Age Care... Look for a nursing home with enough Nurses that are PROPERLY TRAINED and CARERS who dont Neglect your loved one... What I seen at Twin Parks Age Care and how my elderly Parent was treated was inhumane...horrendous...which left me scared for LIFE. Also the food is terrible...always COLD...No Care or Presentation just slapped up and Resident's Suffer...
They did a great Christmas lunch for the residents who couldn't go out today. The staff were great, dressed in Christmas t-shirts. Dad got prawn cocktail, roast pork and vegetables, pudding with custard, sparkling drink, a tin of shortbreads, tea and coffee. It was so nice.
My cousin shared some emails between them and the Twin Parks management staff that have left me really shocked. These people are responsible for the care of the elderly. I would be terrified if I had to send my parents here. A lot of the 5 star reviews are from ex staff members, whish raises a conflict of interest and has boosted the overall rating for this joint. I would encourage anyone who reads this to please report those reviews. I'm not saying anything against the nursing staff, apparently they're very nice people. But be warned, the management are an unkind lot who see $$ and not people.
Very sad and disappointed way I was treated as a staff member by management. I was a caring and devoted worker. Glad to not be there
I would like to leave this appreciation post to the staff and management of Twin Parks. Covid has changed so many things in the world however your residents are all so happy and the staff do an amazing job. Thank you for looking after my family member so well
Rooms & Pricing
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Twin Parks Aged Care Centre supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
About the Staff
Residents at Twin Parks Aged Care Centre on average received 209 minutes of total daily care (93% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by Coburg Aged Care Pty Ltd
- For profit business
- Is Commonwealth government subsidised
- ABN: 37088314621
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
33-45 Blake Street Reservoir 3073 VICQuestions
What is the ACQSC star rating of Twin Parks Aged Care Centre?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Twin Parks Aged Care Centre?
Twin Parks Aged Care Centre has 6 different types of rooms which range in price between $375,000 and $550,000 maximum refundable accommodation deposit.
Updated: 7 December 2024
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