Uniting Mayflower Westmead is an aged care home located in Westmead, Sydney, offering a variety of amenities including lounges, dining areas, and child-friendly outdoor spaces with landscaped gardens. It provides an Inspired Care approach, aiming to secure comfort and familiarity while accommodating individual preferences.
The facility is co-located with UnitingCare Independent Living Units and provides comprehensive personal care, along with assistance in daily activities such as cooking, cleaning, and laundry. Additional services including a library, pastoral care, and religious services are available at no extra cost.
In December 2019, concerns were raised about the facility's care planning processes. A continuous improvement plan was subsequently implemented, and the home is currently working towards demonstrating full compliance with all regulatory standards and requirements.
Uniting Westmead Rating
Based on resident reviews and Government service audits.
Categories
The Residents Experience rating shows what current residents at Uniting Westmead think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
I am doing my first ever google review because I believe people need to be aware of this nursing home before making important decisions, we all know you can’t judge a book by its cover, the facility looks fantastic and is less than two years old but the level of care they provide is so disappointing, I remember very clearly that I visited my dad right after first lock down, his finger nails were at least 5 mm long, unfortunately my dad passed away two weeks ago, about 18 months after entering the nursing home, my family and I didn’t receive any form of a condolence message, such as a phone call, or email. Instead, they keep emailing me about the latest informations and Covid vaccine booster, what kind of management it is, don’t you know someone under your care is dead? so unprofessional and careless, even my vet sent me a sympathy card after my dog died. I strongly advise and recommend anyone considering placing their loved one in this nursing home, to rethink this decision, as they do not strive to care for others, but simply complete their shift, and leave.
lovely facilities, but were ageist. i travelled via public transport, with arrival to unwelcoming people who sho’od me off.
Absolutely disgusted with the treatment of my grandmother at this facility. Even some of the staff put in complaints about a doctors neglect. I will be posting a web site with photos and information about her neglect. Message me for details.
Nice care home for a family member ... staff are more than accommodating for this persons wants
My mother is a resident and I find most of the staff to be pleasant and caring
$215,000 - $715,000 · 7 rooms · Concessional residents welcome
Double room + shared bathroom | 2 | Shared | Approximately 26m2 | |
Shared rm (4) + shared bath | 4 | Shared | Approximately 52m2 | |
Single room + shared bathroom | 1 | Shared | Approximately 21m2 | |
Companion Living | 4 | Shared | Approximately 52m2 | |
Companion Living | 2 | Shared | Approximately 26m2 | |
Comfort Living | 1 | Ensuite | Approximately 21m2 | |
Comfort Living (Premium) | 1 | Ensuite | Approximately 21m2 |
Types of staff employed
The average resident at Uniting Westmead received 214 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 101% of their daily total care target of 211 minutes set by the Australian government based on the unique needs of their residents.
About the operator
Safety Checks
Religions practised
What is the ACQSC star rating of Uniting Westmead?
Uniting Westmead has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Uniting Westmead?
Uniting Westmead has 7 different types of rooms which range in price between $215,000 and $715,000 maximum refundable accomodation deposit.
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