Vacenti - Portofino Hamilton Reviews, Photos & Availability | Caring Co
Australia > Queensland

Vacenti - Portofino Hamilton

· 101-109 Allen Street Hamilton 4007 QLD

Residential aged care at Vacenti - Portofino Hamilton in Hamilton, Queensland

  • Permanent
  • Respite
  • Dementia
  • About our home

    Portofino Hamilton offers senior accommodation with a variety of amenities including a heated pool, fitness studio, café, and medical center. The facility features an internal Piazza with natural lighting and an open-air screen for outdoor entertainment. Residents have access to freshly cooked meals on-site and can enjoy various recreational spaces such as a theatre, library, and men's shed.

    Designed with contemporary architecture, the home provides grand views and prioritizes a non-smoking environment. Located near hospitals and allied health care services, it supports active aging and promotes community integration. Portofino Hamilton emphasizes quality care and a well-maintained setting for seniors.

    • Onsite hairdresser
    • Specialised allied health services

    Top Rated Home in Hamilton

    One of the top homes in Hamilton according to residents and Government service audits.

    9.0
    Overall Score
    190
    Staffing Minutes
    3 Year Accreditation

    Vacenti - Portofino Hamilton Reviews

    8.9· Recommended by 100% residents

    Categories

    Staff8.9
    89%
    Home8.6
    86%
    Independence9.0
    90%
    Food7.2
    72%
    Kindness9.2
    92%
    Safety9.5
    95%

    The Residents Experience rating shows what current residents at Vacenti - Portofino Hamilton think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Dusty Smith
    Dusty Smith
     · 11/06/2022

    My mother has been in lockdown for a month in her age care facility. Her glasses broke at the hinge which was covered by warranty. When she recovered from COVID and was no longer contagious we came to specsavers to claim on the warranty and were told we were a month out of warranty. I explained that mum had been in lockdown but they were not interested. I have used and taken mum to and used specsavers myself but this will be the last time we come back. They are only interested in selling glasses and not in providing service.

    James Cooper
    James Cooper
     · 19/01/2022

    Popped in to take care of some things recently for a family member. I was suitably impressed by Emma's professionalism while interacting with another resident.

    Jejak Merlin
    Jejak Merlin
     · 12/04/2019

    This place is premium retirement place so they give the best service that they could give. All staff look after resident with care and love. Definitely the best place you can trust your love one to look after them. They have complete facility include salon. They have cafe that serve nice coffe too.

    Zuma Bada
    Zuma Bada
     · 19/01/2019

    Happy to be part of this gorgeous outfit in honor of the aged.

    Dr Ingrid Tall
    Dr Ingrid Tall
     · 23/11/2018

    The Best Retirement place in Brisbane. My mother is so lucky to be here. She said it is like a hotel- chandeliers, a pool, great food, the staff are the best. Friendly, warm and professional. I want to book myself in for when i am old. Thank you to Ian and Tasha and Lynny and the team for being so warm and welcoming to my mother Margret Steven. I am very grateful and so impressed with what you have created for Brisbane. Highly recommended.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Vacenti - Portofino Hamilton supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    4 Bedroom Penthouse ApartmentSingle room + ensuite
    $583.17 Daily
    Superior SuiteSingle room + ensuite
    $170.01 Daily
    2 Bedroom apartmentSingle room + ensuite
    $316.04 Daily
    3 bedroom ApartmentSingle room + ensuite
    $474.06 Daily
    Executive SuiteSingle room + ensuite
    $255.14 Daily
    Premium SuiteSingle room + ensuite
    $206.46 Daily
    Vista SuiteSingle room + ensuite
    $158.02 Daily
    Vista SCSSingle room + ensuite
    $158.02 Daily

    About the Staff

    190
    190 mins
    All Care Staff
    38 mins
    Registered Nurse

    Residents at Vacenti - Portofino Hamilton on average received 190 minutes of total daily care (103% target) from a combination of support workers, enrolled and registered nurses. In December 2024, a Registered Nurse was on site null hours per day.

    Things to know

    About the operator

    • Operated by QUEENSLAND REHABILITATION SERVICES PTY LTD
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 99058559603

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    101-109 Allen Street Hamilton 4007 QLD

    Questions

    What is the ACQSC star rating of Vacenti - Portofino Hamilton?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Vacenti - Portofino Hamilton?

    Vacenti - Portofino Hamilton has 8 different types of rooms which range in price between $685,000 and $2,528,000 maximum refundable accommodation deposit.

    Updated: 25 January 2025