Top Rated Home in Rosebud
One of the top homes in Rosebud according to residents and Government service audits.
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The Residents Experience rating shows what current residents at Village Glen Aged Care Residences - Capel Sound think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.
It started off great, however services and staff went down hill towards the end of 2021 and into 2022. So much so, there was a coroners investigation into my fathers death there. Don't be fooled by the pretty decor. I would NEVER recommend this aged care facility to anybody.
My Dad was living in Village Glen at Balaka St for almost 18 months. The care was fantastic in difficult circumstances, especially in the memory assistance part.
Nice place we deliver and pick up furniture from the apartments they are nice inside
My mother had a heart attack on the Friday that we were not aware of. We visited her on the weekend and told staff we thought she was in pain. She had alzheimers. The staff didn’t get her seen by a doctor until the Monday, he diagnosed a heart attack and pneumonia. She passed away later that week. She was often left in bed until 11 am so for over 14 hours a night. They didn’t have the staff to give her a shower any earlier. We said just get her out of bed and sit her in a chair. It didn’t happen. Ate here once , never again, the food was atrocious. Fancy looking place on the surface but don’t be deceived.
Good experience with a smart checkin and checkout system. Just hate those heavy duty P5 masks. Other than the mask, an enjoyable experience
$350,000 - $550,000 · 278 rooms · Concessional residents welcome
Diamond Class | 1 | Ensuite | 29.60 sq meters approximately | |
Emerald | 1 | Ensuite | 18.20 square metres approximately | |
Ruby Class | 2 | Shared | 29.60 sq meters approximately | |
Sapphire Class | 1 | Ensuite | 21.70 sq metres approximately | |
Ruby Class (single) | 1 | Ensuite | 22 |
Types of staff employed
The average resident at Village Glen Aged Care Residences - Capel Sound received 197 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 103% of their daily total care target of 192 minutes set by the Australian government based on the unique needs of their residents.
About the operator
Safety Checks
What is the ACQSC star rating of Village Glen Aged Care Residences - Capel Sound?
Village Glen Aged Care Residences - Capel Sound has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Village Glen Aged Care Residences - Capel Sound?
Village Glen Aged Care Residences - Capel Sound has 5 different types of rooms which range in price between $350,000 and $550,000 maximum refundable accomodation deposit.
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