VMCH Willowbrooke Reviews, Photos & Availability | Caring Co
Australia > Victoria

VMCH Willowbrooke

· 9A Willow Road Upper Ferntree Gully 3156 VIC

Residential aged care at VMCH Willowbrooke in Upper Ferntree Gully, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Willowbrooke is an aged care home offering 48 single rooms with private ensuites and amenities. It features a social program with activities like shopping trips, walking groups, and art, complemented by therapeutic services and outings. Facilities include a dining room, activity spaces, gardens, and visitor parking.

    The home ensures 24-hour nursing care, pastoral services, and serves nutritionally balanced meals. Well-connected by public transport and located near a hospital, Willowbrooke fosters a welcoming environment for visitors, enhancing its community-like atmosphere.

    • Gardens
    • Organised activities
    • Transport
    • Specialised allied health services

    Top Rated Home in Upper Ferntree Gully

    One of the top homes in Upper Ferntree Gully according to residents and Government service audits.

    9.6
    Overall Score
    191
    Staffing Minutes
    3 Year Accreditation

    VMCH Willowbrooke Reviews

    8.9· Recommended by 97% residents

    Categories

    Staff9.0
    90%
    Home8.8
    88%
    Independence8.5
    85%
    Food7.4
    74%
    Kindness9.5
    95%
    Safety9.7
    97%

    The Residents Experience rating shows what current residents at VMCH Willowbrooke think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Bruce Miller
    Bruce Miller
     · 12/02/2020

    Very caring staff. Nice environment.

    Ken Wilson
    Ken Wilson
     · 06/04/2019

    My Dad is currently staying here no The nursing staff and careers are brilliant,Dad is well looked after.

    Peter Hayhurst
    Peter Hayhurst
     · 02/07/2018

    Excellent aged care facility

    Gerry Ravo
    Gerry Ravo
     · 23/06/2018

    Great home, well managed, very welcoming feeling, highly recommend.

    Rooms & Pricing

    · Concessional residents welcome

    Standard1Ensuite15-25m2

    About the Staff

    191
    191 mins
    All Care Staff
    53 mins
    Registered Nurse

    Types of staff employed

    The average resident at VMCH Willowbrooke received 191 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 104% of their daily total care target of 184 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by Villa Maria Society
    • Is Commonwealth government subsidised
    • ABN: 32004364103

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    9A Willow Road Upper Ferntree Gully 3156 VIC

    Questions

    What is the ACQSC star rating of VMCH Willowbrooke?

    VMCH Willowbrooke has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at VMCH Willowbrooke?

    VMCH Willowbrooke has 1 different types of rooms which range in price between $375,000 and $375,000 maximum refundable accomodation deposit.

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