VMCH Willowbrooke Reviews, Photos & Availability | Caring Co
Australia > Victoria

VMCH Willowbrooke

· 9A Willow Road Upper Ferntree Gully 3156 VIC

Residential aged care at VMCH Willowbrooke in Upper Ferntree Gully, Victoria

  • Permanent
  • Respite
  • Dementia
  • About our home

    Willowbrooke is an aged care home offering 48 single rooms with private ensuites and amenities. It features a social program with activities like shopping trips, walking groups, and art, complemented by therapeutic services and outings. Facilities include a dining room, activity spaces, gardens, and visitor parking.

    The home ensures 24-hour nursing care, pastoral services, and serves nutritionally balanced meals. Well-connected by public transport and located near a hospital, Willowbrooke fosters a welcoming environment for visitors, enhancing its community-like atmosphere.

    • Gardens
    • Organised activities
    • Transport
    • Specialised allied health services

    Top Rated Home in Upper Ferntree Gully

    One of the top homes in Upper Ferntree Gully according to residents and Government service audits.

    9.3
    Overall Score
    206
    Staffing Minutes
    3 Year Accreditation

    VMCH Willowbrooke Reviews

    8.0· Recommended by 85% residents

    Categories

    Staff8.1
    81%
    Home8.3
    83%
    Independence7.6
    76%
    Food8.1
    81%
    Kindness8.3
    83%
    Safety8.7
    87%

    The Residents Experience rating shows what current residents at VMCH Willowbrooke think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Bruce Miller
    Bruce Miller
     · 12/02/2020

    Very caring staff. Nice environment.

    Ken Wilson
    Ken Wilson
     · 06/04/2019

    My Dad is currently staying here no The nursing staff and careers are brilliant,Dad is well looked after.

    Peter Hayhurst
    Peter Hayhurst
     · 02/07/2018

    Excellent aged care facility

    Gerry Ravo
    Gerry Ravo
     · 23/06/2018

    Great home, well managed, very welcoming feeling, highly recommend.

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    VMCH Willowbrooke supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    StandardSingle room + ensuite
    $86.10 Daily

    About the Staff

    206
    206 mins
    All Care Staff
    42 mins
    Registered Nurse

    Residents at VMCH Willowbrooke on average received 206 minutes of total daily care (106% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Villa Maria Society
    • Is Commonwealth government subsidised
    • ABN: 32004364103

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    9A Willow Road Upper Ferntree Gully 3156 VIC

    Questions

    What is the ACQSC star rating of VMCH Willowbrooke?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at VMCH Willowbrooke?

    VMCH Willowbrooke has 1 different types of rooms which range in price between $375,000 and $375,000 maximum refundable accommodation deposit.

    Updated: 29 September 2024