Westgate Aged Care is a high care residential facility with 90 beds, designed to enhance the personal well-being of its residents. The facility features a spacious lounge with a widescreen TV, a hydrotherapy bath, and a secure garden area for relaxation. An activities area is also available.
The care philosophy emphasizes respect for residents’ preferences and continuous improvement. Westgate values strong partnerships with residents, their representatives, staff, suppliers, management, and the community to maintain high-quality care.
Westgate Aged Care Facility Rating
Based on resident reviews and Government service audits.
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The Residents Experience rating shows what current residents at Westgate Aged Care Facility think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
So it's either one star or five stars here, gauging reviews. My mother spent a couple of years at this facility prior to her passing and in the most, staff and management were reasonable and co-operative. I say 'in the most' because no facility can possibly be perfect and tailor all matters specific to families wants. I tinkered with taking mum out of this facility with the hope of finding aged care utopia, but that doesn't exist and I'm so glad we didn't move her now.
I recently spent 2 weeks of respite care at Westgate Aged Care. I had a very positive experience, the staff were very friendly, caring and helpful. My room was comfortable and I was able to come and go as pleased, to go shopping and visit friends. Westgate is close to the Newport shops, Williamstown and the City. Overall, I had a restful and relaxing experience.
As an ex registered nurse who has worked in various roles in aged care in the private and public sector I can happily recommend Westgate Aged Care. Our relative moved to Westgate from another aged facility where his health and concerns about his diet were ignored. Since moving to Westgate his health has improved and he is happy with his diet and meals. The management and staff are dedicated to giving the best care to their residents and are always available to listen to concerns from residents and relatives. From the start of the Covid pandemic the management were proactive and used their resources and experience to protect their residents and staff from Covid. A pity that more facilities didn’t do to same. The staffing levels are good compared to most other facilities and there is always a registered nurse at the facility.
My relative receives wonderful care and support at Westgate Aged Care. The residence is safe and secure and has a bright and cheerful atmosphere. Great staff and management who are kind and dedicated. They go to great lengths to meet an individual’s needs. I couldn’t ask for a better place, especially during Covid lockdowns when I could relax knowing that my family member remained well and happy. Highly recommend.
My grandma has escaped here multiple times during her WW2 flashbacks and this has caused her to be hit by multiple cars along the main road. Please lock some doors.
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Westgate Aged Care Facility supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
Residents at Westgate Aged Care Facility on average received 200 minutes of total daily care (90% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
About the operator
Safety Checks
What is the ACQSC star rating of Westgate Aged Care Facility?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Westgate Aged Care Facility?
Westgate Aged Care Facility has 4 different types of rooms which range in price between $300,000 and $550,000 maximum refundable accommodation deposit.
Updated: 7 December 2024