Willowbrae - Melton Reviews, Photos & Availability | Caring Co
Australia > Victoria

Willowbrae - Melton

· 116 Centenary Avenue Melton 3337 VIC

Residential aged care at Willowbrae - Melton in Melton, Victoria

  • Permanent
  • Respite
  • Dementia
  • About the home

    Willowbrae Melton, managed by the family-owned company Norsan Pty Ltd since 1988, is a privately owned aged care facility. The facility is recognized in the community for its quality care and service. It features spacious lounge rooms, elegant dining areas, comfortable loungettes, and a hairdressing salon.

    Willowbrae Melton values personal relationships, good service, and old-fashioned family values. It is considered well-managed and provides various amenities to enhance resident comfort. Potential residents might find the family-owned aspect appealing for a more personalized care experience. However, prospective residents should conduct further research to ensure the facility meets their specific needs and preferences.

    • Onsite hairdresser

    Top Rated Home in Melton

    One of the top homes in Melton according to residents and Government service audits.

    9.4
    Overall Score
    190
    Staffing Minutes
    3 Year Accreditation

    Willowbrae - Melton Reviews

    8.3· Recommended by 85% residents

    Categories

    Staff8.0
    80%
    Home8.2
    82%
    Independence9.0
    90%
    Food6.7
    67%
    Kindness8.8
    88%
    Safety9.1
    91%

    The Residents Experience rating shows what current residents at Willowbrae - Melton think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.

    Tiffiny
    Tiffiny
     · 11/11/2022

    My grandmother lives here. She has been here for about 5 years. The staff have been amazing. Especially with all of the Covid drama. I would absolutely recommend this place to anyone looking for a care home in the Melton region. Just beautiful!

    Steven Files
    Steven Files
     · 02/08/2017

    Great place. They look after Mum great

    Harry Payne
    Harry Payne
     · 26/06/2017

    Marvellous organisation,very happy with the aid given to my mother.

    I J
    I J
     · 18/05/2016

    Ok

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Willowbrae - Melton supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Room Type 1Single room + ensuite
    $103.32 Daily
    Room Type 2Single room + ensuite
    $114.79 Daily
    Room Type 3Single room + ensuite
    $126.27 Daily

    About the Staff

    190
    190 mins
    All Care Staff
    42 mins
    Registered Nurse

    Residents at Willowbrae - Melton on average received 190 minutes of total daily care (99% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Norsan Pty Ltd
    • For profit business
    • Is Commonwealth government subsidised
    • ABN: 97432199736

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    116 Centenary Avenue Melton 3337 VIC

    Questions

    What is the ACQSC star rating of Willowbrae - Melton?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Willowbrae - Melton?

    Willowbrae - Melton has 3 different types of rooms which range in price between $450,000 and $550,000 maximum refundable accommodation deposit.

    Updated: 16 November 2024