Windsor Aged Care Services Reviews, Photos & Availability | Caring Co
Australia > Queensland

Windsor Aged Care Services

· 26 Palmer Street Windsor 4030 QLD

Residential aged care at Windsor Aged Care Services in Windsor, Queensland

  • Permanent
  • Respite
  • Dementia
  • About our home

    Windsor Aged Care Services provides a secure, air-conditioned facility with an innovative open-plan design across two wings. The central common areas, easily accessible from all bedrooms, create a homelike atmosphere. The facility's design incorporates principles from recent dementia studies, enhancing choice, reducing confusion, and fostering independence.

    Windsor offers a comprehensive Lifestyle Program with daily activities both on-site and off-site. The facility emphasizes a re-enablement approach to care, involving various health professionals to support resident wellness. Each room features an ensuite bathroom with an emergency nurse call system.

    Located near the Royal Brisbane Hospital and Lutwyche Shopping Centre, Windsor is dedicated to improving residents' quality of life by focusing on specialised dementia care and prioritizing personal choice and interests.

    • Nearby shops
    • Organised activities
    • Gardens
    • Specialised allied health services
    • Exercise classes

    Top Rated Home in Windsor

    One of the top homes in Windsor according to residents and Government service audits.

    9.2
    Overall Score
    226
    Staffing Minutes
    3 Year Accreditation

    Windsor Aged Care Services Reviews

    9.6· Recommended by 100% residents

    Categories

    Staff9.8
    98%
    Home9.5
    95%
    Independence9.7
    97%
    Food9.1
    91%
    Kindness10.0
    100%
    Safety9.8
    98%

    The Residents Experience rating shows what current residents at Windsor Aged Care Services think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Gavin Wicks
    Gavin Wicks
     · 12/01/2023

    Very kind staff

    Josh Cavanough
    Josh Cavanough
     · 01/10/2021

    Great community organisation. Great care

    zanillya Thibble
    zanillya Thibble
     · 26/08/2021

    Great organisation. Well run. Caring staff

    Lorraine Swann
    Lorraine Swann
     · 17/09/2018

    Residents are well cared for. The duty of care from all staff is of a high standard. My family member couldn't be in a better place.

    Lou Jones
    Lou Jones
     · 23/05/2018

    This facility has not been called Amarina for years. It is Windsor Aged Care. These poor reviews will be probably be no longer relevant. It is an excellent facility with very good staffing ratios and care. Can't fault it

    Rooms & Pricing

    No Accommodation fee for respite

    You will only pay the Basic daily fee and may pay an additional services fee.

    Concessional residents welcome

    Windsor Aged Care Services supports eligible government funded residents with subsidised fees.

    Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.

    Room Type
    Price
    Windsor singleSingle room + ensuite
    $103.32 Daily
    Windsor singleSingle room + shared bathroom
    $103.32 Daily
    WindsorShared room + shared bathroom
    $86.10 Daily

    About the Staff

    226
    226 mins
    All Care Staff
    45 mins
    Registered Nurse

    Residents at Windsor Aged Care Services on average received 226 minutes of total daily care (99% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.

    Things to know

    About the operator

    • Operated by Alzheimer's Association Of Queensland Inc
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 74688640790

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    26 Palmer Street Windsor 4030 QLD

    Questions

    What is the ACQSC star rating of Windsor Aged Care Services?

    This home has an overall ACQSC star rating of Good.

    What is the price range of residential aged care at Windsor Aged Care Services?

    Windsor Aged Care Services has 3 different types of rooms which range in price between $375,000 and $450,000 maximum refundable accommodation deposit.

    Updated: 7 December 2024