Woodport Aged Care Centre
Residential aged care at Woodport Aged Care Centre in Erina, New South Wales
About the home
Woodport Aged Care Plus Centre, located in Erina, is a two-level residential facility providing comprehensive care levels, including respite care. Each furnished single room features a bed, wardrobe, dressing table, and connections for telephone and television.
The center ensures 24-hour access to nursing staff, freshly cooked meals, and a variety of dietary options. Common facilities include indoor and outdoor courtyards, a teahouse garden with a fishpond, a bowling green, garden rooms, TV rooms, lounge areas, and dining spaces.
Additional services offered are a hairdressing salon, physiotherapy, dietetics, speech pathology, podiatry, a center bus, and a full-time chaplain.
- Onsite chapel
- Gardens
- Outdoor courtyard
- Transport
- Onsite hairdresser
- Specialised allied health services
- Near to beach
Woodport Aged Care Centre Rating
Based on resident reviews and Government service audits.
3 Year AccreditationWoodport Aged Care Centre Reviews
Categories
The Residents Experience rating shows what current residents at Woodport Aged Care Centre think of the food, staff, care and more. These ratings are from the 2024 Aged Care Quality Commission Survey.
Just picking up customer
There were friendly and seemed caring, but there are not enough staff. People call for help repeatedly and no one responded. The doors shut and are unattended at 4 pm so you can’t visit easily. There is no mobile phone coverage so you can’t Skype remote family from the room. There was a phone but not in the room. It took me 4 days of trying to successfully ring in to speak to my Mom. My Mom was left in her room alone and immobile with no TV or entertainment for 1.5 weeks. She slept or looked at the wall. She was showered, changed, fed and medicated. But that was it.
I'm very disappointed to say the least. My family moved my father-in-law here for emergency respite (He has advanced dementia). We ended up taking him straight to hospital after only 8 days because his legs & feet were so swollen & discoloured. We were not notified of his health at any time! He also said he was "Starving", so we have no idea how often the residents are fed. Very traumatic & heartbreaking.
Excellent service wonderful food very caring staff
I worked here for 5 years 13 years ago. Loved my job very much. Management were very approachable too
Rooms & Pricing
No Accommodation fee for respite
You will only pay the Basic daily fee and may pay an additional services fee.
Concessional residents welcome
Woodport Aged Care Centre supports eligible government funded residents with subsidised fees.
Instead of paying a RAD you can choose to pay a Daily Accommodation Payment (DAP) which is a non-refundable daily fee, based on the room price and the maximum permissable interest rate set by the Department of Health and Aged Care.
About the Staff
Residents at Woodport Aged Care Centre on average received 220 minutes of total daily care (103% target) from a combination of support workers, enrolled and registered nurses. In October 2024, a Registered Nurse was on site 24:00 hours per day.
Things to know
About the operator
- Operated by The Trustee for the Salvation Army (NSW) Property Trust
- Not for profit business
- Is Commonwealth government subsidised
- ABN: 57507607457
Safety Checks
- Certification valid
- Has not received notice of sanction
- Is accredited
Location
120 The Entrance Road Erina 2250 NSWQuestions
What is the ACQSC star rating of Woodport Aged Care Centre?
This home has an overall ACQSC star rating of Acceptable.
What is the price range of residential aged care at Woodport Aged Care Centre?
Woodport Aged Care Centre has 4 different types of rooms which range in price between $350,000 and $550,000 maximum refundable accommodation deposit.
Updated: 30 November 2024
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