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Woodport Aged Care Centre

· 120 The Entrance Road Erina 2250 NSW

Residential aged care at Woodport Aged Care Centre in Erina, New South Wales

  • Permanent
  • Respite
  • Dementia
  • About the home

    Woodport Aged Care Plus Centre, located in Erina, is a two-level residential facility providing comprehensive care levels, including respite care. Each furnished single room features a bed, wardrobe, dressing table, and connections for telephone and television.

    The center ensures 24-hour access to nursing staff, freshly cooked meals, and a variety of dietary options. Common facilities include indoor and outdoor courtyards, a teahouse garden with a fishpond, a bowling green, garden rooms, TV rooms, lounge areas, and dining spaces.

    Additional services offered are a hairdressing salon, physiotherapy, dietetics, speech pathology, podiatry, a center bus, and a full-time chaplain.

    • Onsite chapel
    • Gardens
    • Outdoor courtyard
    • Transport
    • Onsite hairdresser
    • Specialised allied health services
    • Near to beach

    Woodport Aged Care Centre Rating

    Based on resident reviews and Government service audits.

    7.7
    Overall Score
    191
    Staffing Minutes
    1 Year Accreditation

    Woodport Aged Care Centre Reviews

    8.6· Recommended by 77% residents

    Categories

    Staff8.8
    88%
    Home8.6
    86%
    Independence8.7
    87%
    Food7.3
    73%
    Kindness9.3
    93%
    Safety9.8
    98%

    The Residents Experience rating shows what current residents at Woodport Aged Care Centre think of the food, staff, care and more. These ratings are from the 2023 Aged Care Quality Commission Survey.

    Lindsay McArthur
    Lindsay McArthur
     · 04/09/2022

    Just picking up customer

    Rachel Shepherd
    Rachel Shepherd
     · 07/07/2022

    There were friendly and seemed caring, but there are not enough staff. People call for help repeatedly and no one responded. The doors shut and are unattended at 4 pm so you can’t visit easily. There is no mobile phone coverage so you can’t Skype remote family from the room. There was a phone but not in the room. It took me 4 days of trying to successfully ring in to speak to my Mom. My Mom was left in her room alone and immobile with no TV or entertainment for 1.5 weeks. She slept or looked at the wall. She was showered, changed, fed and medicated. But that was it.

    Joanna Newland
    Joanna Newland
     · 16/09/2019

    I'm very disappointed to say the least. My family moved my father-in-law here for emergency respite (He has advanced dementia). We ended up taking him straight to hospital after only 8 days because his legs & feet were so swollen & discoloured. We were not notified of his health at any time! He also said he was "Starving", so we have no idea how often the residents are fed. Very traumatic & heartbreaking.

    Gail Palmer
    Gail Palmer
     · 20/08/2019

    Excellent service wonderful food very caring staff

    Raelene Anderson
    Raelene Anderson
     · 24/05/2017

    I worked here for 5 years 13 years ago. Loved my job very much. Management were very approachable too

    Rooms & Pricing

    $150,000 - $400,000 · 137 rooms · Concessional residents welcome

    CATEGORY 21SharedMinimum 9.6sqm approx
    CATEGORY 44Shared8.25sqm approx, per resident in quad room
    CATEGORY 2 - Twin2Shared9.25sqm approx, per resident in twin room
    CATEGORY 11Ensuite18sqm approx
    Category 52Shared16.5sqm

    About the Staff

    191
    191 mins
    All Care Staff
    32 mins
    Registered Nurse

    Types of staff employed

    Dietetics
    Podiatrists
    Enrolled Nurses
    Physiotherapists
    Registered Nurses
    Personal Carers
    Speech Pathologists
    Care Managers
    Lifestyle and Recreation

    The average resident at Woodport Aged Care Centre received 191 minutes of total daily care from a combination of support workers, enrolled and registered nurses. This is 92% of their daily total care target of 208 minutes set by the Australian government based on the unique needs of their residents.

    Things to know

    About the operator

    • Operated by The Trustee for the Salvation Army (NSW) Property Trust
    • Not for profit business
    • Is Commonwealth government subsidised
    • ABN: 57507607457

    Safety Checks

    • Certification valid
    • Has not received notice of sanction
    • Is accredited

    Location

    120 The Entrance Road Erina 2250 NSW

    Questions

    What is the ACQSC star rating of Woodport Aged Care Centre?

    Woodport Aged Care Centre has an overall ACQSC star rating of Acceptable.

    What is the price range of residential aged care at Woodport Aged Care Centre?

    Woodport Aged Care Centre has 5 different types of rooms which range in price between $150,000 and $400,000 maximum refundable accomodation deposit.

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